City Center Collision

4.8 (158reviews)
100%
2620 Pacific Ave,  Tacoma,  WA  98402

In operation 14 years.

Beyond The Standard...OEM CERTIFIED TO REPAIR GM, FORD ALUMINUM,SUBARU,NISSAN,INFINITY,CHRYSLER,JEEP,DODGE,FIAT,KIA.HYUNDIA,MAZDA.Family owned and operated auto body shop. Local Tacoma born and raised Hands-on owner actively conducting auto body repair . I-Car trained to PLATINUM and ASE certified technicians Modern facility; one-stop shop for auto body repair, auto painting, estimating, and OEM level ADAS calibrations. Sincere help to auto body repair customers in handling the insurance claim process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (158)

My Experience

I love the work that was done as well the amazing clean car after! Worked super fast and kind overall!!! Would highly recommend this amazing team!

Likely to Recommend

Repair Quality

Great service and took care of my vehicle exactly how I wanted. I know timeline is not really in their control thought my service was completed in just a few days. Highly satisfied with this repair shop!

Customer Service

Returned Clean

My Experience

It looks good to me, but I'm sure you are a lot more critical than I and wouldn't let it go less than perfect .

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Repair Quality

Crappy repair... worst

Customer Service

Ordered wrong pieces and still installed

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone i worked with there was very professional but also very considerate. Great experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service, kept me updated throughout the process, was not expecting it to be done in a timely manner, and it looks like it’s be never been in a fender bender. wouldn’t go anywhere else for repairs.

My Experience

My Experience

Very professional, excellent at communicating and truly went above and beyond to restore my suburban! Highly recommend City Center Collison

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This is a easy recommendation

Repair Quality

From the front office contact, Nicole, to the staff, this has been a wonderful experience during a stressful time. Nicole has wonderful customer service skills from the moment she greets you to the final delivery of your repaired car.

Customer Service

This is the best customer service that I have experienced in this industry.

Returned Clean

My Experience

I can't tell (color wise) that there is any difference new fm old. Craftsmanship is obviously top notch. Tks

Likely to Recommend

Repair Quality

Excellent service and quick turn around times

Customer Service

Returned Clean

Likely to Recommend

I will definitely recommend this place to friends or family.

Repair Quality

Had a wonderful experience with City Center Collision Services. Nicole was professional and contacted me regularly with updates on my car. The app provided to me was also very informative on the status of my car. My car looks brand new and it was clean when I picked it up.

Customer Service

Nicole was very professional and pleasant to speak to. She was well informed on each process my car was going through and provided me the information when she was aware of it.

Returned Clean

My Experience

Looks like new. That is everything i need.