City Center Collision

4.8 (158reviews)
100%
2620 Pacific Ave,  Tacoma,  WA  98402

In operation 14 years.

Beyond The Standard...OEM CERTIFIED TO REPAIR GM, FORD ALUMINUM,SUBARU,NISSAN,INFINITY,CHRYSLER,JEEP,DODGE,FIAT,KIA.HYUNDIA,MAZDA.Family owned and operated auto body shop. Local Tacoma born and raised Hands-on owner actively conducting auto body repair . I-Car trained to PLATINUM and ASE certified technicians Modern facility; one-stop shop for auto body repair, auto painting, estimating, and OEM level ADAS calibrations. Sincere help to auto body repair customers in handling the insurance claim process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (158)

Likely to Recommend

I would I have no issues

Repair Quality

All good on my end haven’t heard anything mess up overall happy with my service there

Customer Service

The guy I talked to was cool

Returned Clean

Likely to Recommend

Repair Quality

They did a good job on the section of the car that was damaged but there’s air leaking through one of the seals on my passenger door. There’s also some minor damage to parts of the car that were not like that before the repairs.

Customer Service

Everyone was friendly no complaints there.

Returned Clean

Likely to Recommend

Repair Quality

Great job, under estimate, and a week earlier than predicted

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good auto shop

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The parts needed were back ordered for the better half of a year, no fault of theirs. Once the part finally arrived, they were quick to let me know they were ready. Due to financial/medical circumstances, I was unable to get the repair done right away and told them I needed to wait a bit. They were understanding and remained flexible on when to get the repairs done. Once I was able to bring my truck in, the repair was much quicker than anticipated and they washed my truck inside and out before returning it to me. Thumbs up for communication, flexibility and quality of work!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff was courteous and efficient. And I really appreciate being kept up-to-date on the progress as the work was done.

Likely to Recommend

Repair Quality

Helpful

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Professional job and customer service

Returned Clean

Likely to Recommend

Repair Quality

Friendly, willing to work with insurance and great communication

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would definitely recommend this shop to friends and family.

Repair Quality

Excellent work, and the team took great care of my car while it was in their shop.

Customer Service

Incredibly friendly front desk staff. The process of having my car repaired was easy and the customer service was excellent.

Returned Clean

Likely to Recommend

Repair Quality

Great service would definitely recommend and use them again

Customer Service

Returned Clean

My Experience

Thank you for making it such a good experience from text updates, to helping us get the car back.

Likely to Recommend

Repair Quality

Very good and fast service. Car looks great

Customer Service

Outstanding kept getting updates

Returned Clean

Likely to Recommend

Repair Quality

Johnny was awesome as was Maggie! The two of them kept me in the loop, my car looks awesome, it was clean inside and out. The staff went above and beyond in assisting me!

Customer Service

My Experience

The team coordinated with the insurance company and the rental car agency very efficiently, which helped alleviate my anxiety about the car repair. I appreciated the regular communication/status updates.

My Experience

These guys are great! I would totally recommend them to anyone!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean