City Center Collision
In operation 14 years.
Beyond The Standard...OEM CERTIFIED TO REPAIR GM, FORD ALUMINUM,SUBARU,NISSAN,INFINITY,CHRYSLER,JEEP,DODGE,FIAT,KIA.HYUNDIA,MAZDA.Family owned and operated auto body shop. Local Tacoma born and raised Hands-on owner actively conducting auto body repair . I-Car trained to PLATINUM and ASE certified technicians Modern facility; one-stop shop for auto body repair, auto painting, estimating, and OEM level ADAS calibrations. Sincere help to auto body repair customers in handling the insurance claim process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Y'all made me feel comfortable and eased my mind during the whole process. Especially it being my first accident and things. Thank you so much to everyone
My Experience - 5.0/5.0 -
Getting my new Buick crunched sucked but City Center fixed it up perfectly as far as I can tell. Was particularly pleased with the communication at each stage.
My Experience - 5.0/5.0 -
Staff was awesome and super helpful. Showed them pictures and explained to me what most likely happened and what it’ll take to repair. The shop I went had a lot of cars ahead of mine so they offered to send my car to another location close by to get my repairs done sooner. And on pick up again very helpful went through what they did and they were all so friendly not trying to rush me away. Definitely saving their card and utilizing them in the future.
Likely to Recommend - 0.5/5.0 -
I will NOT RECOMMEND anyone to your shop
Repair Quality - 0.5/5.0 -
Your repair time is time consuming. After almost 3 weeks, I called and I was told that my car would be ready on Wednesday or Thursday the latest. However, it was not ready until next Thursday. I will not recommend anyone to get their cars repaired at your shop because you guys are not very reliable.
Customer Service - 0.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything from the drop off to the final repair was as good as I had hoped. I especially liked the periodic email communications letting me know how the repair was progressing and the anticipated completion date. My contact, Dan always picked up my calls and addressed any concerns I had. I would highly recommend these people to anyone looking for a top rate collision center.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
100% no. And I told everyone about how sloppy/unethical this place is. Never again
Repair Quality - 0.5/5.0 -
Worst place to get your car done ever. Didn’t fully diagnosed my car when I brought it in to fix. After I picked up from the shop 3 miles later the car stopped working. Called them, they said not their problem because that is mechanical issues. Now I have to take it to the Toyota dealer and having to deal with the insurance all over again. They said it will be 3 days. Took them 3 weeks with a underivable car.
Customer Service - 0.5/5.0 -
Unprofessional / never follow up
My Experience - 5.0/5.0 -
Everyone was very helpful. Our car was finished ahead of time and looked as good as new. Thank you for your quality work!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The outside of my Element looks fantastic but the inside was clearly done very quick and poorly. still tons of debris in between and under seats. Sticky stuff still on dashboard. Very poor detail job.
Customer Service - 5.0/5.0 -
Customer service was awesome
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was happy with my car repair and cleaning of it . Just need to work on communication.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I would of given 10 but I feel I should of gotten call not text when my pickup changed
Returned Clean
My Experience - 5.0/5.0 -
Excellent quality work.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Good communication. Just unfortunate they are not able to provide an estimate prior to the job.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Truck looks awesome. Good as new.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job looks great. Looks like the day we bought it new. Excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was fabulous! My car looks great and Dan and Maggie were great. Thank you!
Customer Service - 5.0/5.0 -
Everyone was amazing
Returned Clean
My Experience - 5.0/5.0 -
They are awesome very friendly and very prompt on communicating. 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are awesome!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was returned ahead of estimate & looked great. They went above & beyond with the repair. Customer Service was very good. Labor fees were faar more than the repair fees & materials, but that may be everywhere. If one gets what they pay for, I was very satisfied that I received that!
Customer Service - 5.0/5.0 -
Service was friendly, responsive, transparent.