City Collision Center Katella
With over 50 years of experience in the auto body industry, we are proud to be a trusted leader in vehicle repair. Our shop holds factory certifications from renowned manufacturers including Ford, Tesla, Nissan, General Motors, Fiat, Chrysler, Jeep, Chevrolet, GMC, BMW, Kia, Hyundai, and Infiniti. Additionally, we are fully certified in aluminum repair, allowing us to handle a diverse range of vehicles with expertise. Specializing in the repair of exotic cars, we have built a reputation for our proficiency in working with high-performance materials such as aluminum, carbon fiber, fiberglass, and metal. Our team of highly skilled technicians is equipped to handle any repair, regardless of size or complexity. Whether it’s a luxury Ferrari, Lamborghini, or a standard Honda or Ford, we ensure every vehicle is restored to its original factory specifications.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Cash
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
City Collision kept me informed of the process and updated timelines every step of the way. I am very appreciative of being kept in the loop.
My Experience - 5.0/5.0 -
Friendly staff. Great communication on status of my vehicle. Customer service was excellent. The repair work was done perfectly. Thank you
Likely to Recommend - 5.0/5.0 -
Work was excellent
Repair Quality - 5.0/5.0 -
Car was repaired like new. Great customer service. Kept me informed every step of the way. Friendly staff
Customer Service - 5.0/5.0 -
Communication was superb.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Not only was the repair done expertly ahead of schedule, but my car was delivered cleaner than it was when I dropped it off. Omar and staff were friendly and accommodating. Thank you for a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very impressed with the professionalism and the care that City Collision Center provided me when they were repairing my Black Chevy Tahoe! Omar paid so much attention to detail and explaining what they were gonna do the process the warranty, and it was very kind and considerate…they kept in touch with me on a daily basis as to the progress of my vehicle, and when I picked it up, it had been detailed and was ready to go The staff was also very kind and very professional. I highly recommend City Collision Center.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have already done this survey! But I will do it one more time....I give City Collision a 10! I was very satisfied with the quality of the repair and the professionalism, and attention to detail of Omar.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
great job, great customer service & care. I appreciate all the hard work and quick service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good service, nice, responsible.
My Experience - 5.0/5.0 -
They worked on my car and it looks as if nothing ever happen . Very satisfied with the job. They were very professional and very fast I picked my car a week ahead of the time I was told it would be ready. Highly recommend.
Likely to Recommend - 5.0/5.0 -
Very happy with their work
Repair Quality - 5.0/5.0 -
I am very satisfied. My car looks brand new again as if nothing damage was ever done.
Customer Service - 5.0/5.0 -
I'm very satisfied because they kept in touch with me and kept sending me updates every step of the way
My Experience - 5.0/5.0 -
Omar was very kind and very professional. He communicated what they had to do to repair the door on my vehicle and gave me an estimate for the repair. When I went to pick it up, he advised me they were able to save me some money on the parts. He had the car detailed and we went over the repairs to make sure everything worked properly. Good job Omar!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 Very satisfied, professional people
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My name is E B and my husband took my Sequoia to your establishment but I can tell you I'm satisfied, thank you
My Experience - 5.0/5.0 -
Aileen and Omar are always very professional and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for a great service, excellent communication with frequent updates, and a professional service completed within a reasonable timeframe, thank you.
Customer Service - 5.0/5.0 -
Excellent, professional and friendly with great communication for updates.
Likely to Recommend - 0.5/5.0 -
No satisfied
Repair Quality - 0.5/5.0 -
Could have been better
Customer Service - 0.5/5.0 -
Oscar is not good at his job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was very nice, provided regular updates and delivered a great job. On top of that, they detailed the car, so it looked brand new at pick up.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your team repaired my Ford Escape like nothing happened to her? Thanks for helping me get a rental car also. Have a wonderful 2025 calendar year...