City Collision Center Katella

4.9 (339reviews)
98%
8347 Katella Ave,  Stanton,  CA  90680

With over 50 years of experience in the auto body industry, we are proud to be a trusted leader in vehicle repair. Our shop holds factory certifications from renowned manufacturers including Ford, Tesla, Nissan, General Motors, Fiat, Chrysler, Jeep, Chevrolet, GMC, BMW, Kia, Hyundai, and Infiniti. Additionally, we are fully certified in aluminum repair, allowing us to handle a diverse range of vehicles with expertise. Specializing in the repair of exotic cars, we have built a reputation for our proficiency in working with high-performance materials such as aluminum, carbon fiber, fiberglass, and metal. Our team of highly skilled technicians is equipped to handle any repair, regardless of size or complexity. Whether it’s a luxury Ferrari, Lamborghini, or a standard Honda or Ford, we ensure every vehicle is restored to its original factory specifications.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Cash
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Scion
Toyota

Reviews (339)

My Experience

Total 5 star service! My car was much cleaner and in much better condition than when I got there

Likely to Recommend

Repair Quality

They did an incredible job putting my car back together

Customer Service

They went above and beyond and Calle day insurance to he’ll strengthen my case

My Experience

They were very professional and more importantly, they kept me up to date by text. I'm very happy with the repairs and will highly recommend them.

Likely to Recommend

Repair Quality

If you look at the car, you wouldn't know what exactly they repaired. It looked like the day I bought it.

Customer Service

I think her name was Eileen. She was very nice and easy to talk to. She kept me up to date.

Likely to Recommend

My insurance did not cover a rental car, but I took that into consideration. After being told my car was going to be completed by a certain time and it didn’t happen, I became discouraged. They did good work, but part of the overall experience fell short of my expectation.

Repair Quality

Customer Service

They toldme my car would be completed by a certain date, it didn’t happen.

My Experience

You guys knocked her out of the park with the windshield replacement but more than that with your customer service. The Uber ride back home and delivery of the car was something I did not expect. I am very pleased with your team who were all professional and nice. You have earned my trust and future business.

Likely to Recommend

Repair Quality

They were amazing. Give me a ride home in an Uber and dropped off my car to me at my home once it was completed. Best customer service. I have experience in a while.

Customer Service

See comment from previous response

Likely to Recommend

Repair Quality

Magnífico servicio

Customer Service

Magnífico

My Experience

I loved how thorough this business was . My car looks amazing! I also commend them on great Communication. Whether it was text or phone calls, information was clearly conveyed and in a professional and honest manner.

My Experience

Professional, informative and quality work.

My Experience

Very satisfied. Good job

Likely to Recommend

Repair Quality

Customer Service

My Experience

A happy customer here. My car looks brand new again. Omar was very pleasant to work with. The repairs took a couple weeks longer than expected but it was the insurance’s fault. Thank you Omar and the team!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service..results and people

Customer Service

Awesome

My Experience

I was originally told it would take 3 to 5 days. It took 2 1/2 weeks. I didn't mind because I had a rental but if I didn't I would have been so stressed. However everyone was awesome.

Likely to Recommend

Repair Quality

They took a super long time. I was quoted 3 to 5 days and it took 2.5 weeks. I also had to take my car back because my blinker stopped working but they fixed it fast. But, They're super nice and did a great job.

Customer Service

Likely to Recommend

Yes I would recommend this shop to friends and family

Repair Quality

Good customer service and finished fast that time they promised to be done

Customer Service

Very sstisfied

My Experience

Omar was so helpful, he and the rest of the team were always ready to go the extra mile to help us. We felt safe and in honest good hands. Thank you all for making our experience a smooth one.

My Experience

Every interaction has been excellent. Love the text updates. Always so friendly and willing to answer all questions. Everything looks great on the car. The cleanliness of the office was exceptional. Thank you for making a bad event as easy and stressless as possible

Likely to Recommend

Inside repair shop lobby, very clean and comfortable

Repair Quality

Customer Service

Kept us informed of repair status via text. Staff were very professional and helpful. From drop off to pick up, very nice especially during a stressful time.

My Experience

Everyone there was so nice. The reception was a real sweetheart. She was so nice..

My Experience

Great body shop! Good communication, with regular updates as to the progress of the repairs. Courteous staff. I appreciated Omar’s high standards and interest in quality repair. I highly recommend City Collision.

My Experience

Very professional and quick turnaround. Will definitely recommend City Collision Center in Stanton!!

Likely to Recommend

Repair Quality

Customer Service