City Collision Center Katella
With over 50 years of experience in the auto body industry, we are proud to be a trusted leader in vehicle repair. Our shop holds factory certifications from renowned manufacturers including Ford, Tesla, Nissan, General Motors, Fiat, Chrysler, Jeep, Chevrolet, GMC, BMW, Kia, Hyundai, and Infiniti. Additionally, we are fully certified in aluminum repair, allowing us to handle a diverse range of vehicles with expertise. Specializing in the repair of exotic cars, we have built a reputation for our proficiency in working with high-performance materials such as aluminum, carbon fiber, fiberglass, and metal. Our team of highly skilled technicians is equipped to handle any repair, regardless of size or complexity. Whether it’s a luxury Ferrari, Lamborghini, or a standard Honda or Ford, we ensure every vehicle is restored to its original factory specifications.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Cash
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Everyone I had the pleasure of dealing with, was extremely nice. I loved the daily updates. My car looked as though it had been detailed. It was immaculate. I am calling AAA to let them know how pleased I am.
Likely to Recommend - 5.0/5.0 -
I have already recommended them to friends.
Repair Quality - 5.0/5.0 -
I could not be happier. I was updated every day as to where they were in my repairs. Everyone I dealt with could not have been nicer And, they detailed my car. What is not to love???
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service, friendly and very fast
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The woman working at the front desk at the Katella location is very kind and inviting which enhanced the City Collision experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Work turned out great. They didn’t communicate much at first but then improved. Very nice people.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
No communication whatsoever, would say my car would be ready one day and then not call or update me that it was still in repairs, total time took 8 weeks and they strung me a long the whole time. Very dissatisfied
Customer Service - 0.5/5.0 -
No communication what so ever, I would have to call for updates every time they said my car would be ready and I never got a call back one day or they would call hours later with bad news
My Experience - 5.0/5.0 -
I really was treated really good by ALL the staff. They went way beyond to keep me informed and kept me on the loop on the process of my car. I am going to tell everyone how they treated and recommend them to anyone needs a collision place😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly, good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and good customer service
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
My car still not ready, bumper still needs work to be done and body shop supposed to order more parts and no call yet.
Customer Service - 1.5/5.0 -
Not accurate on lead time