City Collision - Liberty Cr#55

4.3 (1,550reviews)
87%
3015 Liberty Ave,  Pittsburgh,  PA  15201

In operation 35 years.

With two locations in Pittsburgh, PA, City Collision Center has proudly served our communities with expert auto collision repair services since 1991. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations on Penn Avenue and Liberty Avenue in Pittsburgh. At City Collision Center, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,550)

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was thankful for the accommodation and friendliness of the staff at city collision

Likely to Recommend

Repair Quality

City Collision was excellent! amazing flawless work

Customer Service

very friendly and social

Returned Clean

Likely to Recommend

Honestly, I'm not too impressed with the shop for multiple reasons. Mike Schaut has been the only reason I've refrained from being completely dissatisfied.

Repair Quality

Headlights were installed & not properly aligned. It wasn't fun driving home from the shop at night - actually took the excitement away.

Customer Service

Evan was prompt with responding emails

Likely to Recommend

I would gladly tell my friends

Repair Quality

Very good place , great communication. Kept me updated on the repairs

Customer Service

Very professional and helpful

Likely to Recommend

You did a good job and did not take long

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything looks good

Customer Service

They send text updates which is nice. They sent me a halfway done message after having my truck for 2 weeks and then it was done 2 days later so that was weird.

Returned Clean

Likely to Recommend

Repair Quality

I was very satisfied with my repair and working with City Collision.

Customer Service

Returned Clean

My Experience

Yes very good work had it a while but just like everywhere else short staffed but I was satisfied with the team that worked on my jeep

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

The service was OK. The survey sucks!

Repair Quality

My Grandson (age 10) noticed when he inspected your repairs that the color of the red lens on my new rear light does not match the one on the other side. Who would look for that?

Customer Service

Returned Clean

Likely to Recommend

I would recommend you to people I thought could manage the communication issues. Not everyone would deal well with that.

Repair Quality

The repair itself appears to be very well done. The car looks fantastic.

Customer Service

Everyone was polite, but the communication could have been more proactive. Every time there was a delay, I found out by calling and asking about the progress. There was an initial estimate of time, and the day before that I called and was told it will be three more weeks. I should have been told that sooner. When the three weeks were up, I called to make sure it would be done and was told the next day. When it was not ready that day, nobody called me to say so. Everybody was nice about me calling to ask these questions, but I shouldn’t have to pull this information out.

Likely to Recommend

Repair Quality

Repairs were amazing and City collision did a great job repairing my vehicle. The lead mechanical Ryan Schroeder was fantastic and did a great job on my truck. Would recommend to anyone needing body work or vehicle maintenance!

Customer Service

Everyone was nice and good at giving updates.

Returned Clean

Likely to Recommend

Repair Quality

They were very professional and did very nice work

Customer Service

There was good communication with staff. They were informative and patient.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Jonnah Oprosky was extremely accommodating to our needs. He was able to get our car in for repair earlier than expected and finished earlier as well. The communications with City Collision were also frequent and any questions we had were addressed in a timely manner.

Returned Clean

Likely to Recommend

Repair Quality

Car done in a timely manner, excellent customer service, and my car looked great.

Customer Service