C&L Auto Body Inc.
In operation 16 years.
C&L Auto Body is an MSO with 11 locations throughout Morris, Sussex, Warren, Union, and Middlesex counties in Northern NJ. All of our shops are equipped with all the latest equipment to repair today’s automobiles. We offer Down draft spray booths set up for environmentally friendly Waterborne paints. We use the latest technologies, including eight modern frame machines outfitted with the latest vision computerized frame measuring system for factory spec repairs and a computerized four-wheel alignment system. Our expert staff consists of I-CAR certified technicians. As one of top 20 rated facilities in the county for customer service, our mission is to provide customers with elite auto care. C&L’s high standards are designed to provide you with the best, most professional services that utilize the latest technological advancements in the industry.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Overall, everyone is very nice and very professional. two main things I would call out: When I first brought the vehicle in, I mentioned that there was something a bit abnormal that I wanted to have looked at and I was met with a bit of resistance, saying that it couldn’t be possible for that part of the car to also be damaged before even assessing (although it turned out that that in fact was the case). And then when I finally received the vehicle back, there were errors putting it back together so had to bring it back again. But despite all of this, everyone took ownership of mistakes and was extremely professional throughout. Would still recommend
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Sorry
Repair Quality - 3.0/5.0 -
Very slow process work experience. They took 24 days instead of 5 days work. But work was done correctly after the initial job had finished.
Customer Service - 3.0/5.0 -
Good
Returned Clean
My Experience - 5.0/5.0 -
I've used C&L multiple times over the years and they have always been very pleasant, accommodating, and do an outstanding job.
My Experience - 5.0/5.0 -
Great experience! The women at the desk were fantastic, drop off and pick up was easy and my car looks great. Work was completed before the estimated date, that was much appreciated. Thank you so much!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were above and beyond
Customer Service - 5.0/5.0 -
Totally satisfied with customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was very smooth and communication was excellent
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience with C&L thank you very much for the care you put into repairing my car. Everybody was very accommodating and pleasant.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied. Great experience staff is very friendly and accommodating. Work was done to perfection.
Customer Service - 5.0/5.0 -
I was kept in the loop on all aspects of the repair. Very happy with the customer service.
Returned Clean
Likely to Recommend - 0.5/5.0 -
They witnessed how upset every step of this process made me and additionally, made them.
Repair Quality - 0.5/5.0 -
What I brought my car in for was not even addressed. Every part of this process was extraordinarily difficult, including dealing with staff who was at every point punitive and willful. Not only was a bad taste left in my mouth, but for all of my family who was involved and the friends that supported me through this unprecedented time.
Customer Service - 0.5/5.0 -
As mentioned previously, the staff were the unfortunate highlight of this visit. Whether it was the abrasiveness of the front desk, or the complete unprofessionalism by the claims adjuster even extending to the punitive attitude of the manager- nearly every interaction left me in tears.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Repair was perfectly done
Customer Service - 4.5/5.0 -
Overall it was nice experience interacting with customers service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The communication along the way was timely and accurate. Everything looks fantastic.