Classic Collision 5th Ave

4.8 (1,389reviews)
95%
821 E 5th Ave,  Anchorage,  AK  99501

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Anchorage, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Chrysler, Dodge, Ram, Jeep, Fiat, Kia, Nissan, Hyundai, and Ford; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,389)

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I'm actually surprised at the high level of customer several from this business

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My Experience

Excellent communication! My car was returned in perfect condition.

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Very satisfied with the work!

Customer Service

Excellent communication and very friendly employees!

Returned Clean

My Experience

Thanks for taking care of my car and making it easy to drop-off and pick up.

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I have no complaints, communication was polite and often. Service was completed in a timely manner.

Customer Service

Everyone I spoke to was respectful and answered all my questions

My Experience

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Returned Clean

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Thank you for the great customer service

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Satisfied with the body work, but a headlight and blinkers were left disconnected.

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Car looks good as new!

Customer Service

Everyone was great, from the receptionist to the service advisors. And communication was excellent! Plus, they delivered right on time.

My Experience

Wonderful to work with and made the process of fixing the vehicle easy. Really appreciate Ahltore’s work and the professionalism he has.

Likely to Recommend

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Great team and great work

Customer Service

Everyone made me feel welcome at all times..thank you

Returned Clean

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I have to say, my experience with this collision center was extremely disappointing. Communication was absolutely terrible — I constantly had to step in and act as the middleman between them and the dealership because they just couldn’t seem to coordinate or communicate properly. As for the repair work itself, I’d give it a 2 out of 10. The paint looks decent at first glance, but the area over the weld line looks awful, and the paint has already started peeling just two days after getting the vehicle back. There are even visible gaps with no paint at all, which will definitely lead to rust once water gets in. Inside the car, I found three random plugs left for reasons I can’t understand, and there’s now a loud rattling noise coming from the dash — as if something was dropped inside and they hoped I wouldn’t notice. The lack of communication, sloppy workmanship, and poor attention to detail made this a really frustrating experience.

Customer Service

They were nice but the communication was horrible

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Returned Clean

My Experience

5th Avenue is the best, they always provide me the best service!

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Everything was great! Great communication throughout the process and it looks fantastic

Customer Service

Everyone is awesoms

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Awesome! Great work on replacing my Tacoma’s bumper. I also really appreciated their staff’s customer service and communication with me.

Customer Service

Returned Clean