Classic Collision 5th Ave
In operation 43 years, 5 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Anchorage, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Chrysler, Dodge, Ram, Jeep, Fiat, Kia, Nissan, Hyundai, and Ford; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Timely repair. Kept me updated in the process excellent job overall
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick and professional
Customer Service - 5.0/5.0 -
Very professional kelp me up to date on the process of the vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice fast job. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Some bumps, but ultimately a good job done.
Repair Quality - 4.0/5.0 -
There were some bumps in the process. Upon being directed to pick up my vehicle, I discovered on the drive home that the blind spot detection and obstruction proximity warning system was haywire- the blind spot warning and audible alarms were randomly going off where nothing was present. When a vehicle was in my blind spot- nothing- no warning at all. Had to drive like this for several days until an opening was available to address. Upon picking my car up the 1st time, I found it parked in their lot unlocked, drivers side window down. There is a fairly continuous stream of homeless people traversing this lot. I observed a group of 3 and another individual walk through on just 2 minutes of observation. My confidence was pretty shaken by this thoughtlessness for care of my car. I returned my vehicle for repairs and by about 345 in the afternoon had not received any update on status. I tried calling the shop 2x, no one was answering the phone, no leave a message option. I called a different location and got an answer. They called for me and I soon received a call back to come pick up. Arrived at 430, and discovered that a $450 paper parking pass that I had left tucked into a relatively secured location on the dash was missing. I reported that, the manager helped me look- nothing. My bad for leaving a valuable in my car. Extremely disappointed none the less. I searched again when I got home and found it lodged in the dash depression where the heads up display feature is located. It was halfway stuck in a Crack, working its way into the dash interior. Only way this likely happens- the test driver drove the car with the windows down, filling the cabin interior with turbulent air . It was about 15 degrees out. To me- my take away is the shop staff is careless with people's cars. I am also at fault for leaving a valuable in the car, an error I will learn from. The car- thankfully, does now appear to be running correctly. The repair also looks impeccable 👌. The manager was extremely professional and empathetic. The receptionist was also very professional, and to both their credit- despite my voiced frustration. I am grateful ultimately, but I think the shop nack of house staff has some room to improve for attention to details.
Customer Service - 5.0/5.0 -
Manager and receptionist were very professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your team kept us informed about the repairs and when it would be completed! They finished it quicker than estimated! Good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with our repair of our Durango! Classic Collusion is very professional and kept us informed of the progress.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Process was smooth and I received frequent updates, which decrease anxiety of not knowing what is going on. My car was finished on-time. Thank you The text feature is very much appreciated. It is often difficult to call during work day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Vehicle was lacking the lower door panel moulding due to being on backorder, the original was damaged during removal.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chloe was amazing and very helpful !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great people and great service. Kept me in the loop the entire time and did a wonderful job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone including their timeliness was above and beyond, done before the estimated date.
Customer Service - 4.5/5.0 -
I love it here
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything looks great and it got done earlier than expected!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service