Classic Collision 5th Ave

4.8 (1,383reviews)
95%
821 E 5th Ave,  Anchorage,  AK  99501

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Anchorage, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Chrysler, Dodge, Ram, Jeep, Fiat, Kia, Nissan, Hyundai, and Ford; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,383)

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Repair Quality

Overall repair was great. However, there were black smudge stains (fingerprints) throughout the top lining of my vehicle. Very visible due to the top lining being beige. Maintenance staff should be advised to handle vehicles with care and use gloves when moving about inside of customers vehicles. A nice gentleman who worked in the detailing department attempted to clean the smudges, however, there is still residue. Displeased with the lack of care to my vehicle overall.

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My Experience

Everyone was really nice & repairs look great!

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Absolutely! I’ve already told my coworkers to take their vehicles to the 5th Avenue location!

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If I could select 100 I would! The Classic Collision team at the 5th Avenue location are second to none. Going above and beyond for customers, I felt so relieved to have a professional and friendly team working on my vehicle and helping with my insurance situation.

Customer Service

Absolutely incredible! Friendly, professional, great communication, and so helpful!!

Returned Clean

My Experience

Repairs took way longer than expected but it was out of there control because my door was back ordered. They did there best to get it done as soon as possible.

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Their customer service was pretty good but the work ethic, smh. Paid $2,500 for a door repair and they only painted that one part of the door, I tough the entire door would get repainted I mean, that amount of money. When I called, the person I spoke to told me that they did the best they could. The side of the door that they repaired looks great to be honest, they absolutely did a good job. I tough the job covered the entire door but I guess I was wrong. At least the insurance paid for it 🤷🏽‍♂️

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My Experience

Every time we bring our vehicles to Classic Collision on 5th Ave Miranda and Alexa make sure that we are always notified of the progress of the vehicle's repair is going. The Classic Collision team is a great group of people and we have never had any issues with the repairs that their technicians provide.

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My car was done in a few days when it was scheduled to take 8 days. The paint work was excellent and the staff was very friendly

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Maintain

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An amazing customer service!

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My Experience

You guys are awesome!

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They did a great job, couldn't even tell it had been dented and perfect match on paint. Everyone was very courteous and professional. They even sent texts every couple of days to let me know the progress of repairs and they even finished ahead of schedule! I would highly recommend them

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