Classic Collision 5th Ave

4.8 (1,382reviews)
95%
821 E 5th Ave,  Anchorage,  AK  99501

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Anchorage, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Chrysler, Dodge, Ram, Jeep, Fiat, Kia, Nissan, Hyundai, and Ford; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,382)

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Happy with outcome, no sign that car was at damaged at all, team did a good job of fixing it— I’m very satisfied with the job

Customer Service

It took multiple attempts to get ahold of someone. When I was calling, I have to call on separate times to get ahold of someone

My Experience

I am extremely happy with my truck and the entire team that took care of me throughout this process. From start to finish, I truly felt like I was in good hands. The communication was outstanding, I received daily updates, which gave me so much peace of mind and made everything feel seamless and stress-free. When I picked up my truck, it honestly looked like I had been given a brand-new vehicle, inside and out. The attention to detail and quality of work exceeded my expectations. I’m beyond satisfied with the results and so grateful for the professionalism and care your team showed. Thank you for making this such a positive experience!

Likely to Recommend

I have already recommended this company to two of my friends

Repair Quality

I am exceptionally impressed with the professionalism demonstrated and the quality of the product provided by this company. My vehicle was returned to me in what can only be described as brand-new condition. Furthermore, I was very grateful for the daily text message updates regarding the status of my vehicle.

Customer Service

The customer service I received was outstanding. The representative was patient, knowledgeable, and went above and beyond to resolve my issue quickly. It was a truly positive and hassle-free experience.

My Experience

My Experience

Updates were helpful and communication was clear. Car looks brand new inside and out! Super easy experience

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Customer Service

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Repair Quality

There is one bubble in the paint above the wheel well. Other than that it looks great

Customer Service

Amazing, will do business again.

Returned Clean

Likely to Recommend

Classic makes it easy From the moment you bring your auto to when they complete your repair classic handles everything including claims to your insurance

Repair Quality

Service was top notch They really know their work and Altor was superb

Customer Service

Reception was great friendly and informative

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Customer Service

Returned Clean

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Repair Quality

They communicated weekly updates and it was an easy fix and go

Customer Service

Returned Clean

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Repair Quality

The actual work/repair on my vehicle was +8 The communication between the shop/customer was a +1

Customer Service

The actual work/repair on my vehicle was +8 The communication between the shop/customer was a +1

Returned Clean

Likely to Recommend

Wouldn’t recommend any other.

Repair Quality

Everyone at the facility was amazing and customer service is unmatched. Have been coming here for years. It was first recommended by our insurance but after that we have continued to request this Classic Collision location.

Customer Service

On a scale of 1 to 10 I give them a 20! Everyone is so helpful and knowledgeable.

Returned Clean

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Repair Quality

Excellent service

Customer Service

Returned Clean

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Repair Quality

They were quick to give updates, and worked hard to make our repair go as quickly and smoothly as Alaska allows!

Customer Service

Altore did his very best, and we appreciate his communication.

My Experience

Chloe went above and beyond on her customer service skills and communication. I cannnot thank her enough. Hard to find good worker. She is one of the honest ones. There was a minor scratch on the driver front bumper after the service was completed. It was not they're before. She called and corrected the mistake and was honest. Truck was completed on time as promised. Everything look nice. A+ for Chloe. I run 3 Xpress Lube in Anchorage. I am the GM so Customer service and communication and getting the job done is very important. Chloe was outstanding. Will be back for future service. Definitely keep her. Thank you.

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Customer Service

My Experience

Classic Collision was very professional. They had my vehicle repaired in a timely manner. I would definitely refer my family and friends to do busy with them.

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Returned Clean

My Experience

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My Experience

Very efficient and love the service

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Returned Clean

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Repair Quality

Customer Service