Classic Collision Abbotts Bridge
In operation 43 years, 4 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Duluth, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Thank you for the great work you did on my car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Manager Mark was really helpful and transparent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service. I really appreciated the update on the status of my vehicle throughout the process of the repair. My car looked brand new when I picked it up.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Communication was a little limited without being able to be sure where things were and understanding when the car would be finished.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Excellent value.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was extremely nice and knowledgeable. I was kept up to date, via text, regarding where the repair was in the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was so very impressed by the text messages I received updating me on the progress of my car's repairs. Everyone that I dealt with at the collision center was so nice and helpful. Overall it was a very good experience.
Customer Service - 5.0/5.0 -
Addressed in my previous comment.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
The actual repair looks ok; however, I do like how they decided NOT to fix my airbag light because they want us to bring it to Toyota for a computer check to see when the light came on, calling me a liar. NO ONE even told us that it wasn't fixed! After not having my car for two weeks, I don't have the time to go to Toyota and not have my car,then drop it off to you AGAIN to fix it.
Customer Service - 3.0/5.0 -
Angelina was very nice, but we called three times about the airbag light and our missing Snapshot for our auto insurance before anyone called us back.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From what we understand, the team at Abbotts CC fought the ins company to keep us in this car & made sure they had the correct parts for the proper repair even though it took a little longer to get the car back. They did the right thing.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Not very unhappy. Just a little disappointed.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
Hood should have been replaced
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our estimator Michael was very professional and answered all of our questions. After the repairs were done the car looks like new.
Customer Service - 5.0/5.0 -
By offering to return our Rental car was a big Plus.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will repair another car but a bit expensive. If the price is cheaper I will definately visit again. Of course I will recommend this shop to my colleague and friend too
Repair Quality - 5.0/5.0 -
It is very good to work with them
Customer Service - 5.0/5.0 -
They are all kind and excellent
Returned Clean
My Experience - 0.0/5.0 -
Both taillights were discovered to be damaged post delivery. Consulted Brady and Michael between 2 visits, was told to wait for manager’s decision and call. It’s been 8 business days and counting- not sure what’s taking so long?