Classic Collision Athens

4.8 (2,344reviews)
96%
4150 Atlanta Hwy,  Athens,  GA  30606

In operation 43 years, 30 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Athens, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (2,344)

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Repair Quality

Customer Service

My Experience

Donnie was wonderful to talk to, so knowledgeable about the work on the car, willing to answer any questions, and the work done was perfect. Additionally, the front desk was always so friendly and welcoming when I came in! I would recommend Classic Collision to anyone who needs work done on their car.

Likely to Recommend

I would recommend Classic Collision over and over again. I have worked with the Sandy Springs location before and loved their work and hospitality, so it was amazing to receive the same care in Athens. Classic Collision truly values their customers and you can see that through the phenomenal staff they hire.

Repair Quality

The repair quality is phenomenal, and they were so quick with getting my car back to me as soon as it was ready. I was updated throughout the entire process, so I knew when to pick up my car and be able to go through all the repair information with Donnie who handled my car.

Customer Service

The front desk staff were always so welcoming and funny! They also were so punctual and really knew how the place worked and how to help.

Returned Clean

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Given delays in getting parts, then the need to order additional, and the extra delay due to not having a back-up painter when the only one isn't there for whatever reason... I would recommend for the people who don't rely on having their car available, and aren't concerned about rental costs, or have another vehicle to use.

Repair Quality

I'm not sure what can be expected in terms of matching how it came out of the factory vs a body shop repair. In the middle where the bumper the 'light bar' there is a sort of pucker, and along the upper edge of parts of bumper you can see that it was painted, not factory. But overall it looks amazing.

Customer Service

All staff I dealt with (excluding a conversation with the GM) were fantastic. Communications about the length of job, the two extensions, reasonable expectations for completion were disappointing.

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My Experience

Customer service was top notch. Everyone I spoke with was very friendly and helpful. I was kept informed along the way of where my car was in the repair process. The repairs were completed when promised and everything looked great. I would highly recommend Classic Collision!

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Unfortunate that insurance was difficult to work with, but Classic Collision itself was great

Repair Quality

Classic collision was accessible and receptive to all of my questions and concerns

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Satisfied

Customer Service

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They did a great job. Took a little longer than expected, but mostly due to parts ordering.

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Good

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My car looks great!

Customer Service

Nice people.

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Returned Clean