Classic Collision Augusta
In operation 43 years, 8 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Augusta, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Ford Hyundai, Infiniti, Nissan, Kia and Mercedes; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Professional efficient repair time was extremely short and much appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional efficient extremely short waiting time
Customer Service - 5.0/5.0 -
Attentive professional
Returned Clean
My Experience - 5.0/5.0 -
Mr. Douglas took his time explaining the whole process of the repair of my vehicle. He also answered all the questions I had.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for doing such a great job of taking care of my car and getting it back on the road good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Car is jerking and repair lights are coming on that weren’t there before.
Customer Service - 1.5/5.0 -
I’d rather have it inspected elsewhere
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
First of all I want to say great thank you to the whole team for bringing back my car to its original look. They did a fantastic job and their time management is top notch, they finished just in time even earlier than expected. I highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was amazing to work with. The process was quick and seamless. All deadlines were met as they quoted from day one.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I think classic collision for taking a time and fixing my vehicle right thanks for all the hard work and thanks for all the extra care. Keep up the good work yours truly Dericke W.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the friendly staff and excellent service. The repair exceeded my expectations. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There were multiple issues with communication and stating that the car would be ready on multiple dates. Your office expressed they sent the wrong part on one day. Another day we were told the light had to be put in. Then it needed to be washed and would be ready. My husband released his rental only to be told that the car was not ready after all. That was Friday. They told him to check by on Saturday. He called, there was only the office help there and she could not provide assistance. He did not work today due to that. My husband reached out to his attorney today. Your company called me a bit later… maybe about 30 minutes and said the car was ready. There is a streak on the backside of the car upon pick up. I’m not sure if it can be removed with a thorough wash or not. I also walked into your office today and there was no place to sit or feel comfortable while waiting to be acknowledged. I can see there is remodeling. Nonetheless, I don’t recall having issues with repair shops. I’m accustomed to Kendrick’s top tier service I guess. Please take heed and do better. I probably won’t be back to this location on Washington Rd. and may try Broad Street instead. Also, I would have to tell friends and family that my experience was not positive. Kindly, Kathryn
Likely to Recommend - 5.0/5.0 -
Most definitely
Repair Quality - 5.0/5.0 -
Employees are very professional and I will use them again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My wife and son have been in accidents before and the repairs were done at classic
Repair Quality - 5.0/5.0 -
Everyone was just so friendly and professional during my repairs. They kept us informed of the progress and explained the process. Thank you
Customer Service - 5.0/5.0 -
As before we were treated as we were important and explained the process.