Classic Collision Barium Springs

4.9 (219reviews)
97%
697 North Main St,  Troutman,  NC  28166

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Barium Springs, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (219)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as flawless, restoring vehicles to like-new condition. The team receives high marks for proactive and transparent communication, keeping customers informed at every stage through calls, texts, and in-person updates. Timeliness is a standout strength, with many vehicles completed ahead of schedule. Customers also appreciate the complimentary interior and exterior cleaning upon vehicle return. A few customers noted areas for improvement, including occasional parts alignment issues, paint imperfections, cleanliness concerns inside the vehicle post-repair, and rare instances of delayed communication or pickup timing.
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"I would highly recommend Classic Collision. They did great work on our car after getting rear ended. The timeline was ahead of schedule and their communication ..." Read more
"Not very satisfied! Theres a run in the paint, parts dont fit properly. My lights arent hooked up, theres a gap under the ..." Read more
"Classic Collision went above and beyond. Excellent communication, great about working around my schedule, gave great ..." Read more
"... to my 2007 Honda CRV was performed meticulously. The paint job matched perfectly with the other parts of the body." Read more
"... there. I have my car fixed there few days ago and they damage big dent to the left rear end and right front headlight was scratch pretty bad. My steering wheel ..." Read more
"Actually sooner than expected both times"
"... did great work on our car after getting rear ended. The timeline was ahead of schedule and their communication on status was excellent. I knew exactly what step ..." Read more
"Was ready in 3 days almost a week before expected!!"
"Two day early and was less than initial estimate."
"A day late, but they made arrangements to get it done by my deadline."
"... rear ended. The timeline was ahead of schedule and their communication on status was excellent. I knew exactly what step of the process we were in and what next ..." Read more
"... Ford Escape quickly and made the process simple. I received regular text updates of progress with estimated completion date. Anytime I called with questions ..." Read more
"They were in contact every step of the way."
"Frequently got text alerts"
"... sometimes they were proactive and called me, but most communications were initiated by me" Read more

My Experience

Nice job repairing my truck, great communication. Thank you.

Likely to Recommend

Repair Quality

An unfortunate situation resulted in a fantastic outcome...couldn't be more pleased with the work and communication from this provider!! Hands down if we ever have another repair it will definitely come here first!

Customer Service

Customer service is exceptional

Returned Clean

My Experience

I was kept advised about the progress while my car was being repaired. I am very pleased with the appearance and expect the mechanics will be good too. I just picked the car up yesterday.

Likely to Recommend

Repair Quality

My car came back clean and looking like new. Thank you

Customer Service

Amy kept me informed of the process

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

⭐⭐⭐⭐⭐ Outstanding experience with Classic Collision! The customer service was exceptional, and the quality of the repairs was absolutely first-class. Everyone was professional, friendly, and truly cared about making sure I was satisfied. My vehicle looks fantastic! I highly recommend Classic Collision for their excellent workmanship and exceptional service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job and service

My Experience

Likely to Recommend

Repair Quality

The Classic Collision Team kept me informed of as the repairs were being made. All my vehicles are repaired here. Highly recommend.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone is wonderful at the Troutman location

Customer Service

Amy is great!!

Likely to Recommend

Repair Quality

On time, reasonable price

Customer Service

Returned Clean

My Experience

Communication was great! Very helpful with accommodating needs

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I was very impressed with the work and professionalism . I will definitely recommend to anyone

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Courteous and took the time to share what was done and explained the next step to my satisfaction

Returned Clean

My Experience

I. Appreciated the fine work performed on my Camry Hybrid. Thanks!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I had a great experience with Classic Collision! Amy was friendly, professional, and got my car in right away. She kept me informed throughout the repair process, answered all of my questions, and made everything easy from start to finish. Excellent customer service, and I highly recommend Classic Collision!

Repair Quality

Customer Service

Returned Clean