Classic Collision Barium Springs

4.9 (225reviews)

97%

(704) 658-0317

697 North Main St, Troutman, NC 28166

97%

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697 North Main St
Troutman, NC 28166

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About Classic Collision Barium Springs

See Photos

697 North Main St
Troutman, NC 28166

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Barium Springs, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

Call

Website

Reviews (225)

Sort By:
Newest
Rating

185 Customers Rated

5 Stars

75.6% Complete

(170)
4 Stars

4.9% Complete

(11)
3 Stars

0% Complete

(0)
2 Stars

0.9% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.9% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as flawless, restoring vehicles to like-new condition. The team receives high marks for proactive and transparent communication, keeping customers informed at every stage through calls, texts, and in-person updates. Timeliness is a standout strength, with many vehicles completed ahead of schedule. Customers also appreciate the complimentary interior and exterior cleaning upon vehicle return. A few customers noted areas for improvement, including occasional parts alignment issues, paint imperfections, cleanliness concerns inside the vehicle post-repair, and rare instances of delayed communication or pickup timing.

Select to learn more

Service Quality
Timeliness
Communication

"I would highly recommend Classic Collision. They did great work on our car after getting rear ended. The timeline was ahead of schedule and their communication ..." Read more

"Not very satisfied! Theres a run in the paint, parts dont fit properly. My lights arent hooked up, theres a gap under the ..." Read more

"Classic Collision went above and beyond. Excellent communication, great about working around my schedule, gave great ..." Read more

"... to my 2007 Honda CRV was performed meticulously. The paint job matched perfectly with the other parts of the body." Read more

"... there. I have my car fixed there few days ago and they damage big dent to the left rear end and right front headlight was scratch pretty bad. My steering wheel ..." Read more

"Actually sooner than expected both times"

"... did great work on our car after getting rear ended. The timeline was ahead of schedule and their communication on status was excellent. I knew exactly what step ..." Read more

"Was ready in 3 days almost a week before expected!!"

"Two day early and was less than initial estimate."

"A day late, but they made arrangements to get it done by my deadline."

"... rear ended. The timeline was ahead of schedule and their communication on status was excellent. I knew exactly what step of the process we were in and what next ..." Read more

"... Ford Escape quickly and made the process simple. I received regular text updates of progress with estimated completion date. Anytime I called with questions ..." Read more

"They were in contact every step of the way."

"Frequently got text alerts"

"... sometimes they were proactive and called me, but most communications were initiated by me" Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I would highly recommend Classic Collision. They did great work on our car after getting rear ended. The timeline was ahead of schedule and their communication ..." Read more

"Not very satisfied! Theres a run in the paint, parts dont fit properly. My lights arent hooked up, theres a gap under the ..." Read more

"Classic Collision went above and beyond. Excellent communication, great about working around my schedule, gave great ..." Read more

"... to my 2007 Honda CRV was performed meticulously. The paint job matched perfectly with the other parts of the body." Read more

"... there. I have my car fixed there few days ago and they damage big dent to the left rear end and right front headlight was scratch pretty bad. My steering wheel ..." Read more

"Actually sooner than expected both times"

"... did great work on our car after getting rear ended. The timeline was ahead of schedule and their communication on status was excellent. I knew exactly what step ..." Read more

"Was ready in 3 days almost a week before expected!!"

"Two day early and was less than initial estimate."

"A day late, but they made arrangements to get it done by my deadline."

"... rear ended. The timeline was ahead of schedule and their communication on status was excellent. I knew exactly what step of the process we were in and what next ..." Read more

"... Ford Escape quickly and made the process simple. I received regular text updates of progress with estimated completion date. Anytime I called with questions ..." Read more

"They were in contact every step of the way."

"Frequently got text alerts"

"... sometimes they were proactive and called me, but most communications were initiated by me" Read more

Dorota (Mazda owner) reviewed 8/21/26

Very good service, professional job

Alison (Chevrolet owner) reviewed 8/20/26

Amy was a pleasure to work with! She kept me up to date with everything that was going on. Explained things in detail. I would highly recommend them and they will be our go to from now on!

I would highly recommend them!

Peter (Ford owner) reviewed 8/19/26

We've been using this shop since it was Desired Image. I am happy to say the quality and service has not changed at all. They went above and beyond to make sure my truck was repaired to look even better than before the tree hit it. They kept me completely informed every step along the process.You have a wonderful team.

Rolando (Ford owner) reviewed 8/19/26

Did a great job on the repairs, but may need to check Vehicles for stains and Debris.

Josh (Toyota owner) reviewed 8/10/26

Great help, efficient.

Great

Chad (Ford owner) reviewed 8/10/26

The doors work like they should. They open !

Great job 👏

Darren (Volvo owner) reviewed 8/10/26

Brad (GMC owner) reviewed 8/8/26

Nice job repairing my truck, great communication. Thank you.

Nicole (Toyota owner) reviewed 8/7/26

An unfortunate situation resulted in a fantastic outcome...couldn't be more pleased with the work and communication from this provider!! Hands down if we ever have another repair it will definitely come here first!

Customer service is exceptional

Florence (Buick owner) reviewed 8/7/26

I was kept advised about the progress while my car was being repaired. I am very pleased with the appearance and expect the mechanics will be good too. I just picked the car up yesterday.

My car came back clean and looking like new. Thank you

Amy kept me informed of the process

Malissa (Hyundai owner) reviewed 8/6/26

Anonymous (Mercedes-Benz owner) reviewed 8/3/26

Kevin (Infiniti owner) reviewed 8/3/26

Denice (Kia owner) reviewed 7/31/26

⭐⭐⭐⭐⭐ Outstanding experience with Classic Collision! The customer service was exceptional, and the quality of the repairs was absolutely first-class. Everyone was professional, friendly, and truly cared about making sure I was satisfied. My vehicle looks fantastic! I highly recommend Classic Collision for their excellent workmanship and exceptional service.

Michael (Honda owner) reviewed 7/30/26

Great job and service

Felina (Lexus owner) reviewed 7/30/26

William (Chevrolet owner) reviewed 7/30/26

The Classic Collision Team kept me informed of as the repairs were being made. All my vehicles are repaired here. Highly recommend.

Anonymous (Lexus owner) reviewed 7/29/26

Everyone is wonderful at the Troutman location

Amy is great!!

Robert (Porsche owner) reviewed 7/29/26

On time, reasonable price

Allison (Jeep owner) reviewed 7/27/26

Communication was great! Very helpful with accommodating needs

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Classic Collision Barium Springs

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Classic Collision Barium Springs

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (225)

185 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?