Classic Collision Castle Rock South

4.9 (949reviews)
97%
1160 Caprice Dr,  Castle Rock,  CO  80109
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In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Castle Rock, CO is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (949)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, outstanding communication, and impressive timeliness. Many highlighted the high standard of repairs, with vehicles returned looking brand new and color matching described as perfect. The team was frequently commended for being professional, knowledgeable, friendly, and accommodating. Communication stood out as a key strength, with customers appreciating regular text updates and thorough explanations throughout the repair process. Timeliness was another major highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including communication consistency and ensuring all repairs are completed as discussed, but these were exceptions in an overwhelmingly positive set of reviews.
AI-Generated from reviews written in the last 12 months
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"The work that y'all did is immaculate and the staff were a pleasure to work with. My car ..." Read more
"... Classic Collision made the experience much easier. They OVER-delivered on every aspect of what was needed." Read more
"... time. The work they did on my vehicle is great, but the people have made the whole experience so easy." Read more
"They even filled some minor scratches not part of the repair."
"My car looks better than it did before the accident. Very satisfied with the customer service and the ..." Read more
"... family vacation two days earlier than I scheduled it. They got it done without any issues. Thanks guys." Read more
"... whole process and communicated with any changes. It took less time than expected to finish the work. Well done." Read more
"Was completed 2 days before promised"
"... would also need the car for about a day. Not only was the car done early but they got 100% of the damage taken care of..cant even tell anything was there! Awesome communication ..." Read more
"Great job done by the team, thank you, did take a bit longer than originally communicated."
"I received text messages throughout the repair that kept me up to date."
"Great communication. Most importantly, set expectations and then met them."
"Took a while to get in the parts. Communication was lacking at times but the work was excellent!"
"The experience was really great overall, the communication was excellent, and the process felt easy."

My Experience

Likely to Recommend

The repair took too long

Repair Quality

The body work looks perfect. I have a piece of interior molding, not that's a little loose, I can probably snap it in, but I'd rather have somebody knows what they're doing, look at it, my biggest problem with the repair was mount of time it took, I was told 10 days for the repair or maybe 14 at the outside, I believe the repair took 27 days. That's, not only a aggravation it is a big added expense for me, so that was my biggest disappointment. I'd like to stop by and have somebody look at this interior molding if that is possible

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service. Loved how I was kept up to date with everything that was going on. Everyone was great to work with.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Valerie was great, kept me up to date throughout the whole process. Like the car rental was in house too. Bring another car for a minor repair, but this is my place to get body work going forward.

Likely to Recommend

Repair Quality

Very satisfied

Customer Service

Great staff

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Overall service , work are definitely worth referring

Repair Quality

Val is Absolutely the best customer service representative ever. Great work as well

Customer Service

Val always is so knowledgeable, friendly , and keeps me in the loop

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

You guys are awesome! Thank you so much!

Customer Service

Super cool people!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My repair brought my car back to its original beauty. Zoey was great to work with and put me at ease!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Valerie was great. Very thorough and communicated very well.

Likely to Recommend

Repair Quality

Customer Service

Zoe was very communicative through the process and I really appreciate that

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional and keeping me appraised of what needed to be done and when the car would be finished. Thank you good job. Five ⭐⭐⭐⭐⭐

Likely to Recommend

Yes I would recommend them to family and friends

Repair Quality

Customer Service

The entire staff very Professional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Amazing work. Most pleasant experience with a body repair shop ever.

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Zoe was great! Communication along the way was fantastic, and her team in the shop worked hard to get our car done early as we needed to leave state to move our daughter to college. We appreciate them and their commitment to their customers!

My Experience

Delivered ahead of time. Thank you Zoe.

Likely to Recommend

Repair Quality

Zoe was great

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Looks great and Zoe was able to source the parts under the the original price of the estimate. Thanks Zoe!

My Experience

100% satisfied. Working with Zoey was excellent from start to finish. On time!! Will definitely tell others to take their cars here.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service, great results

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