Classic Collision Castle Rock South

4.9 (956reviews)
97%
1160 Caprice Dr,  Castle Rock,  CO  80109

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Castle Rock, CO is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (956)

My Experience

Customer Service (Zoie) was assume. Made the entire claims process a breeze and kept me informed. The work done was flawless. Thanks again. Kevin Kimberling

Likely to Recommend

Repair Quality

Made the repair easy and no hassle. Zoie was great all the way to completion. The work done was flawless. Thanks again. Kevin Kimberling

Customer Service

Zoie was the best…

Returned Clean

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Repair Quality

Done on time. My only complaint is that it cost 3 times as much as the estimate and no one told me prior to pickup.

Customer Service

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Repair Quality

Customer Service

My Experience

The job was great and it was done before the time expected.

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Repair Quality

I’m happy with the work that was done. The fits are good. The color match is good. I’ve had the vehicle a week and each day that goes by I am more satisfied.

Customer Service

Mallory understood the importance of my vehicle and made sure it was garaged throughout the process. She answered all my questions. She gave me time to pick the aftermarket replacement parts that were needed so I was never rushed and I appreciated that. Even though one of the aftermarket parts wasn’t delivered yet, she had the car assembled and ready for me so I would have a vehicle while waiting for the part to arrive. Very thankful for that.

My Experience

Thank you Zoey and tge guys from classic collision..your customer service is above and beyond and fantastic work..it looks brand new

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Zoey Macneal was very helpful during the process

Returned Clean

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I have already started. A lady just last night asked how I felt about the work I had done and gave her Classic Collision/Mallorey’s name. Told her not to hesitate to go there and she will receive the same exceptional quality I received.

Repair Quality

My expectations were met and the van looked great!

Customer Service

Mallorey went above and beyond in the area of customer service. The lady representative from the insurance company she had to deal with from the person who hit me was very difficult. What should have been an everyday repair claim ended up in dealing with a “bat out of hell!” Mallorey stood her ground repeatedly regarding my claim with Progressive. Her calls from Progressive were NEVER returned promptly, causing the shop to be on hold. The representative from Progressive seemed to have a negative with a chip on her shoulder, Mallorey experienced it, Enterprise experienced it and I experienced it. What I rated the customer service high on was that she held her ground and dealt with the difficut Progressive making me feel I was was a NUMBER ONE CUSTOMER to Classic Collision! That you for having outstanding employees🤗

Returned Clean

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Repair Quality

Still waiting for a call to get wheel trims fitted.

Customer Service

Experience was very professional and relational... just waiting for the full completion of the job.

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Repair Quality

Great Job!

Customer Service

Everyone was great!

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Repair Quality

Thanks for installing the headlights!

Customer Service

Big thank you goes out to Peter!

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My Experience

Zoey took amazing care of us and our car! She explained everything and made us feel very comfortable. The repairs were quick and she got us back in our car fast which is so important with our big family! Thank you!!

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Repair Quality

Zoey did an excellent job

Customer Service

Zoey, the lady I worked with, did an exceptional job

Returned Clean

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Repair Quality

Classic cars is absolutely amazing

Customer Service

My Experience

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Repair Quality

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Customer Service

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My Experience

My Experience

Very professional and courteous and kept us informed. There were no surprises and the job was very well done. Looks great.

Likely to Recommend

Repair Quality

Very professional, courteous. No surprises and kept us up to date on status. Didn't overpromise.

Customer Service

Returned Clean

My Experience

Zoey has been amazing in helping me get these repairs done. She was always willing to go above and beyond to help me. The truck looks amazing!! Thank you!!

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Repair Quality

Customer Service

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Repair Quality

Very friendly and attentive customer service!

Customer Service

Excellent

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