Classic Collision Castle Rock South
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Castle Rock, CO is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The repair was performed promptly, and my car looks great!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'm satisfied with the work. Thanks, JD and Zoey for taking care of things. Wonderful communication and customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service.
Likely to Recommend - 5.0/5.0 -
ONLY place I would recommend moving forward.
Repair Quality - 5.0/5.0 -
Thrilled.
Customer Service - 5.0/5.0 -
Exceptional staff. Exceeded expectations. Can’t even provide one suggestion. Fantastic to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service Tana worked directly with me and did an excellent job. The car is an excellent condition upon the completion of the repairs. And I give kudos to the person who cleaned the car because it looked like it was professionally ailed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Classic Collision did a wonderful job, however, the delivery timing really sucked. Three times I was promised my vehicle and three times the delivery screwed the pooch.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like new
Customer Service - 5.0/5.0 -
No issues
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciated the time it took to “argue” with Farmers about fixing the door vs repairing the door. It took time out of my car rental time but my repaired car looks great.
Customer Service - 3.5/5.0 -
I had to initiate all calls to them for updates on the repair but I know they’re busy.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and staff was professional and courteous
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
We had to wait longer than planned and didn't get much communication. Then when we did, people were on different pages. The general manager was on task and very business like and friendly. Love how my van turned out!!
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Car looks great - communication not so good.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
called end of November, told to send insurance quote via email. No response. Went in person in January. They found email and opened file for car drop off 2/12. Dropped off car, phone call that they had no information. Figured it out. ZERO updates while car was being worked on. One email that car might be ready on Monday, but no phone calls until Wednesday.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Communication was very good and stayed on schedule. Provided extra help with insurance on after market item repair. The wrong side mirror was installed. What was communicated to the shop at time of check in about the mirror didn’t get done properly.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair itself looks great!
Customer Service - 5.0/5.0 -
Loved that the service rep kept me informed throughout process. Appreciate the text status.
Returned Clean
Likely to Recommend - 5.0/5.0 -
No question. Our experience was superb from start to finish.
Repair Quality - 5.0/5.0 -
The service was outstanding on our Lexus RX 350. Zoey, the manager who served us, was a consummate professional from start to finish. Smart, caring, knowledgeable, wonderfully communicative, she could not have been better. Business graduate schools should use her to teach the keys to great customer service. She's a consummate pro at what she does. Beyond that, the technical work performed by the back shop crew on our car came out perfectly. We give five gold stars and two enthusiastic thumbs up to Zoey and her team at Classic Collision. They did a great job for us fixing some complicated collision damage.
Customer Service - 5.0/5.0 -
Zoey is a superstar. She managed our repair from start to finish in an exceptional manner. Smart, caring, knowledgeable, communicative and exacting, she could not have been better. She's a real pro, and reflects extremely well on Classic Collision.