Classic Collision Cedar Park
In operation 27 years, 8 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Cedar Park, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
From my first interaction with Keith Travis, I was impressed with his professionalism and willingness to work me in for an estimate. He did a great job explaining the process with the insurance and the actual repair too. Farra was very friendly and helpful when I dropped off the car and picked it up. She helped me navigate a rough morning with the car rental company. Tristan did a super job when I dropped off the car to be sure I understood the repair process. When I picked up my car today I drove from far south Austin in rush hour and just squeezed in about 5:20pm. He helped me transfer a lot of boxes I was moving from the rental car to mine, which put him working a little past 5:30pm. You all made my experience much easier because of your expert customer service and smiles. Thanks very much! I would recommend Classic Collision to others. I’m glad I learned about you through my AAA claims adjuster.
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend them!
Repair Quality - 5.0/5.0 -
Loved the experience from beginning to end!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repair itself seems good. Communication was adequate. However, when my car was ready, I was contact multiple times to come get my car which really made me feel rushed. So I made arrangements to pick it up the following morning even calling your office to let them know. When I picked my car up, it was dirty inside and out and i even Saw someone at the shop detailing a car as I drove off. Little disappointing.
Likely to Recommend - 2.5/5.0 -
When I made the arrangements to put my car in your shop, I filled out all the necessary paper work only to be contacted after I dropped my car off that your office staff lost the paper work. Then they pushed out the delivery date and offered no explanation until I asked for a reason why. When I got my car back, the car was filthy inside and out. Seats had dirt on them like someone sat in my car with dust work clothes and no one bothered to clean them. There was a pile of papers in the passenger seat that do not belong to me. The exterior was covered in road dust and there is adhesive still on the trunk and passenger side. Then, day after I get my car back, I notice the sound of something slapping against the side of my car. I have pull over to inspect my car to find that a piece of mold was loose and flapping in the wind. I was able to secure the molding but now I have to work around your shop hours and my work hours to get it back to your shop so you can have a second pass at the repair.
Repair Quality - 3.5/5.0 -
When I made the arrangements to put my car in your shop, I filled out all the necessary paper work only to be contacted after I dropped my car off that your office staff lost the paper work. Then they pushed out the delivery date and offered no explanation until I asked for a reason why. When I got my car back, the car was filthy inside and out. Seats had dirt on them like someone sat in my car with dust work clothes and no one bothered to clean them. There was a pile of papers in the passenger seat that do not belong to me. The exterior was covered in road dust and there is adhesive still on the trunk and passenger side. Then, day after I get my car back, I notice the sound of something slapping against the side of my car. I have pull over to inspect my car to find that a piece of mold was loose and flapping in the wind. I was able to secure the molding but now I have to work around your shop hours and my work hours to get it back to your shop so you can have a second pass at the repair.
Customer Service - 3.5/5.0 -
When I made the arrangements to put my car in your shop, I filled out all the necessary paper work only to be contacted after I dropped my car off that your office staff lost the paper work. Then they pushed out the delivery date and offered no explanation until I asked for a reason why.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Beyond likely …. Can I give you a 20!?!?!?
Repair Quality - 5.0/5.0 -
Keith went above and beyond in helping us with our car. The communication was amazing and the work was better than expected!! The entire team did an amazing job on our small car.
Customer Service - 5.0/5.0 -
Keith was amazing and we already have another car scheduled!
Returned Clean
My Experience - 5.0/5.0 -
Tristan is awesome and deserves a raise
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job, were very easy and friendly to work with. I noticed the backup camera no longer worked after the repair and they were able to have us come by and fix it on-site afterwards.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Loved the experience keep up the wonderful customer service. I would recommend this place 100%
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful experience the staff went over and beyond. I loved how they sent me notifications about my car and best of all the front desk staff we're nice.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We had fantastic service. LuAnn & Tristin are not only efficient they are very kind & respectful. I felt very comfortable working with them. They are so good at their jobs!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service, they were very quick to repair it and its workers were expelled thanks for their kindness and surprise.
Likely to Recommend - 2.5/5.0 -
after the service not as good as during the processing period
Repair Quality - 2.5/5.0 -
Discover there is shop damaged on other area then the original damage claim
Customer Service - 3.0/5.0 -
Said will order the parts for the damaged area and replace it then again never hear from your shop again