Classic Collision Cedar Park
In operation 27 years, 8 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Cedar Park, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Car looks brand new. Kept me informed the whole way. Very pleased
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I would recommend but warn my friends about the parking lot and not having a place to drop off with the appt. That's the hard part and then pick up with another car in front. I wish it was more smooth to get in and out. I felt nervous parking there.
Repair Quality - 3.0/5.0 -
I thought the updates were great and they were accurate. The repair on the car is very good and I'm glad to have that done. However, when we picked up the car it was not an easy task to leave. The a/c was not working nor the lights on the car. I was frustrated and my husband had to get to work because he gave me a ride to get the car. I thought it was unfair to return the car without a/c working. Also, it took a while for us to wait for the people to find the keys to car that was parked in front of me, so they could move it. Then I was able to leave. Sergio, my husband, discovered that a fuse was messed up and had to be re-set and that's why the a/c and lights were not working. I'm glad it got fixed but it was an unnecessary waste of our time and made me frustrated. Overall, the car repair went well and thank you.
Customer Service - 4.5/5.0 -
I would call in and to check on status and they were correct on the timing. The check in/out was smooth.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was completed ahead of schedule and the work appears to be of good quality.
Customer Service - 5.0/5.0 -
The staff was friendly, professional and I was provided several updates. Very organized.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Car is not fixed! Husband drove it home and it’s shaking and pulling to the right. Shop was closed before we could let them know. Also, dirty spare cover left in the car and husband had to look for our spare at the shop. Really not happy, and I’m a USAA auto adjuster so I know what I should expect from a direct repair facility!
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
My husband scheduled a realignment a week ago for 9 this morning. He’s now sitting there waiting for the mechanic because the mechanic “makes his own schedule”. Must be nice when the rest of the world has a job and “makes their own schedule” by scheduling things like going to the shop IN ADVANCE.
Customer Service - 1.0/5.0 -
Front desk girl is essentially useless and see prior comment regarding the mechanic and whoever schedules the drop offs.
Returned Clean
My Experience - 5.0/5.0 -
2nd time I have had repairs. I am very pleased with the professional service and quality of work. Highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Great job on the repair but after waiting for a month for an appointment we found the part had not been ordered and we had to come back twice to get it fixed. It took no more than an hour to fix. Felt that we should not have to come back twice.
Customer Service - 2.0/5.0 -
See previous comment
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Couple of small details miss. But overall very satisfied with the work . Looks great thanks.
Customer Service - 5.0/5.0 -
Very satisfied with the quality of the finished work on my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Just by pass the receptionist
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
All was great until the end when the receptionist wouldn’t let me talk to the manager or anyone else but her. She just kept saying pick your car up at the time they said. My dad is in the hospital and was trying to pick it up a few hours early because I had to be at the hospital and didn’t have a ride at 4.,she ruined the whole great experience I had with you
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Nor much communication after it went past the initial time estimate check engine light was on when I picked up the truck. The problem is the ambient air sensor that I found out is normally damaged in front end accident. This should have been caught by an experienced repair person.
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication and completed as quickly as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff and service were exceptional. They were quick, informative, and met every expectation.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Repaired were subpar. Parts missing or damaged. Still can’t get my gas lid to open properly if at all.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was wonderful and my car looks great.
Customer Service - 5.0/5.0 -
Very good customer service. They were all friendly and helpful.
Returned Clean
My Experience - 5.0/5.0 -
I was really really impressed with the paint job because it matched. The paint is nice smooth and very shiny. I love the work your shop did. I will refer people to your body shop. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on the paint that is smooth shiny and matches pretty good. Trenton was friendly attentive helpful and professional. I will recommend friends and fafamily