Classic Collision Cedar Park
In operation 27 years, 8 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Cedar Park, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jeep looks like new!
Customer Service - 5.0/5.0 -
Staff was readily available to answer all questions and concerns.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Poor management Not truthful about how long the car will take. They will say what stage the car is at and then backpedal as it won’t be ready. This happened several times.
Customer Service - 2.0/5.0 -
Everyone was very polite just not completely forthright with information.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Tristan was so well mannered and respectful.
Customer Service - 4.5/5.0 -
Tristan was well mannered and respectful
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will tell people to never go here. There was an obvious lack of communication between me and AMM and also between the workers themselves. Nobody was ever on the same page about anything that was happening. I scheduled my repair for 3 months after my estimate. When i went to drop off my car none of the parts had been ordered. After about 4 hours of my car being at the shop they called my to tell me that my estimate was done even though I didn’t ask for one and it had been done months earlier, and still no parts had been ordered. They then gave me an estimated time on when my car would be done and it wasn’t until that day did i have to call AMM because I had not heard anything and all i got in response was them telling me that It wasn’t done. I payed over the phone the day before I went to pick up my car and when i got there the lady at the front desk asked me for my payment and wouldn’t give me my car till we worked it out with the manager. Just unorganized and hectic. definitely never going back.
Repair Quality - 3.0/5.0 -
The repair is fine.
Customer Service - 0.5/5.0 -
Rude front desk workers and Tristan was an actual idiot.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks great considering the amount of damage. Communication could have been better but overall a great experience.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They would have received a 10 because they were very gracious to fit me in because Progressive said they made an appointment for drop off on the day I dropped it off, yet Classis said they were booking out into April. As i argued with Progressive, who had also ordered me a rental, which was sitting outside waiting on me, they fit me in. The car was done in the time they said it would be and it looked great. However when I picked it up, the mirror was not put back together, with a part left in the console, which they had to take back to fix and then they could not find my inspection sticker as it was adhered to the windshield although the oil change sticker made it back. They told me it must have been ruined when they removed the windshield, but the sticker was nowhere near the crack. They did tell me how to order another and send he bill to Progressive. Then a'las when they took the car back to complete the mirror they found the sticker on the floor.
Customer Service - 4.0/5.0 -
asstated already
Returned Clean
My Experience - 5.0/5.0 -
Overall good experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
You did a great job and accomplished it in a very timely manner! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Girl at front desk somewhat clueless
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The young man Tristan was very professional and took very good care of my vehicle. He was great about keeping me updated on my vehicle. Thank you again Tristan.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Justin and Tristian said there is a part that they need to installed on the passager door side. they will call me and let me know when it comes in so I can take my car back to them to installed it. My maint ReQD light came on. My windshield wipers are coming off when I turn the wipers on. Do y'all have anything to do with that? Other then that my car looks ok.
Customer Service - 3.5/5.0 -
I picked up my car Tuesday March the 8th. Next day Wed March 9. that morning. my maintenance light came on in my car. My windshield wipers came off when I was driving my car. My car is shaking. The side of the passengers there is a part of my car a piece is not attach right. Do y'all have anything to do with all that? Tristian said he call me to tell me when a part for my passenger side door will come in and I will go up there and he will install it. No call yet. My car looks great beside all that Other stuff that's going on to my car. Thank you. Great Job!
My Experience - 5.0/5.0 -
Everyone was professional and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire process went well and the repair looks good.
Customer Service - 5.0/5.0 -
Great. Trenton did a fantastic job explaining the process and keeping us updated throughout.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Fast service
Repair Quality - 5.0/5.0 -
The process was very professional and they kept me informed
Customer Service - 5.0/5.0 -
They kept me informed on every step of the process
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for the excellent service we received. Also important to us was the timeframe it was completed. And it is a beautiful job. This was not the first time with y’all and won’t be our last, should we ever need auto repair again. Thanks, Eleanor Smith
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was notified daily regarding status of car. It was ready about one week before expected.