Classic Collision Chapman
In operation 43 years, 4 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Chattanooga, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Ford, Volkswagen and Audi; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and very professional
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied with the job done on my Tacoma. The turnover time took longer than I expected but overall, job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
One of the smoothest transitions I have ever experienced when having body work done to one of my automobiles. I would definitely use them again if needed in the future.
Customer Service - 5.0/5.0 -
One of the smoothest transitions I have ever experienced when having body work done to one of my automobiles. I would definitely use them again if needed in the future.
Likely to Recommend - 5.0/5.0 -
I will recommend to other friends
Repair Quality - 5.0/5.0 -
Ms. Hayley Farris has been truly amazing to help me out and she gave all updates each time and report me if it had been delayed. Super kind to answer all questions and want to go back in the future and introduce o the er friends as well
Customer Service - 5.0/5.0 -
It was very satiated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hayley and the team were great to work with!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Your response to my issue was resolved to my satisfaction quickly
Customer Service - 5.0/5.0 -
Outstanding, Hailey is an c/s benefit to your company
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Work was great this time. Just wish the communication was better.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Was a little rough during certain times of the process, but in the end the results were great
Customer Service - 4.0/5.0 -
Also rough bumps along the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great from the communication to picking up the vehicle. We didn't see any blemishes and nothing fell off going down the road.
Customer Service - 5.0/5.0 -
Hayley and Joey were both great from beginning to end even when they found out my parts were on back order.
Likely to Recommend - 5.0/5.0 -
Great job just toke to long
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick repair.
Customer Service - 5.0/5.0 -
Explained everything. They were knowledgeable.
Returned Clean
My Experience - 5.0/5.0 -
Super friendly staff and excellent workmanship! Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Taylor and Marsha were always responsive and kept me updated on the status of my vehicle.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was friendly and helpful. Haley kept me in the loop and was wonderful to Work with. I hate I didn’t get the name of the other lady or the gentleman in the office. They acknowledged me and knew who I was. My car looked great. The repair was excellent. The car was detail cleaned very nicely. Thanks to the whole team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job and very professional and helpful staff. My car looked great!!
Customer Service - 5.0/5.0 -
Haley was very personable and helpful!! The receptionist excellent and everyone was friendly