Classic Collision Chapman
In operation 43 years, 4 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Chattanooga, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Ford, Volkswagen and Audi; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent service. Thanks to Taylor and team. - C.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Thanks to Taylor and team.
Customer Service - 5.0/5.0 -
Excellent service. Thanks to Taylor and team.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Just a great experience all the way around. A pleasure to work with.
Likely to Recommend - 1.0/5.0 -
I have to be honest. I wouldn't recommend this shop. It would be my last choice in a desperate situation. I believe they passed off their mechanic, bad one that didn't know what they were doing and then had to call the mechanic back that did know. Or it would have been 2 months my car would have been in there.
Repair Quality - 4.5/5.0 -
Left some paint where I pump my gas but other than the replaced parts looked really good.
Customer Service - 3.5/5.0 -
They were very professional but I had to call every week for updates. My car ended up staying in there for close to 30 days. Each week I felt it was an excuse when I called. Customer service was very professional but communication was not so great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was extremely nice and pleasant to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything is going good car looks great thanks
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and very professional
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied with the job done on my Tacoma. The turnover time took longer than I expected but overall, job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
One of the smoothest transitions I have ever experienced when having body work done to one of my automobiles. I would definitely use them again if needed in the future.
Customer Service - 5.0/5.0 -
One of the smoothest transitions I have ever experienced when having body work done to one of my automobiles. I would definitely use them again if needed in the future.
Likely to Recommend - 5.0/5.0 -
I will recommend to other friends
Repair Quality - 5.0/5.0 -
Ms. Hayley Farris has been truly amazing to help me out and she gave all updates each time and report me if it had been delayed. Super kind to answer all questions and want to go back in the future and introduce o the er friends as well
Customer Service - 5.0/5.0 -
It was very satiated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hayley and the team were great to work with!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Your response to my issue was resolved to my satisfaction quickly
Customer Service - 5.0/5.0 -
Outstanding, Hailey is an c/s benefit to your company