Classic Collision Chapman
In operation 43 years, 4 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Chattanooga, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Ford, Volkswagen and Audi; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Loved receiving text messages with status. Staff very nice and efficient. Overall pleasant experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Service
Customer Service - 5.0/5.0 -
Excellent Service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Nobody better than classic , and I would like to take one the owners of the race Porsche for a few laps at Road Atlanta or at AMP in Dawsonsville
Repair Quality - 5.0/5.0 -
Absolutely the best customer service relationship and follow up I have ever had from any business I was informed almost everyday by calls or texts
Customer Service - 5.0/5.0 -
My CS person was the best ..very valuable employee , knowledgeable , helpful , friendly and wonderful to work with The entire team in the office knew me by name
Returned Clean
My Experience - 5.0/5.0 -
The team at Classic Collision did a great job. My car looks like a new car. I am very satisfied with their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the updates via text message and the care given to the vehicle while it was there. I believe it was a tech that even helped me with a burnt brake light too. Thank you so much!
Likely to Recommend - 5.0/5.0 -
They came highly recommended and now I recommend them as well
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good follow up and status confirmation
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amber is awesome!!
Returned Clean
Likely to Recommend - 1.0/5.0 -
Won’t recommend
Repair Quality - 1.0/5.0 -
Very unhappy with their service Once my vehicle is FINALLY finished I’ll never go back there
Customer Service - 1.0/5.0 -
Extremely unhappy with your service. When my vehicle FINALLY gets finished. I will never take my vehicle back there. Let my agent know this also
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Did a very good job with my repairs & communication.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
The backseat of the car was not properly put back. I can lift it with my own hands. The trim around the dash is loose. There appears to be some markings on the paint that weren’t there previously. Lastly, parts must have been stored inside my car at some point. The leather seats have indentations in them and entire car on the inside was covered with white dust. I’m waiting on a couple of parts, which is not a concern. But I expected better after holding the car for over 3 months.
Customer Service - 4.0/5.0 -
I was kept in touch with thought process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Appreciate your work!