Classic Collision Chapman
In operation 43 years, 4 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Chattanooga, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Ford, Volkswagen and Audi; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completely satisfied. Car was ready when promised and it looked like someone detailed the car.
Customer Service - 5.0/5.0 -
Great customer service by entire staff.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job I appreciate their excellent service the only problem I had was they don't except cash
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Customer service was fine. I was originally told a start date that was about 45 days after my accident and that there was no possible way that I could be worked in sooner. However once it was found out that I had a rental car and would have one until my services were complete I was worked in within the next few days. Not complaining but it was perplexing and frustrating how quickly that changed.
Returned Clean
My Experience - 5.0/5.0 -
Everything looks great! Like there was never an accident. They were very friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
While the car was declared a total loss and no repair work was done; just based on communication and professionalism alone, these guys are miles above the rest. I will definitely be coming back here for any future needs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Loved receiving text messages with status. Staff very nice and efficient. Overall pleasant experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Service
Customer Service - 5.0/5.0 -
Excellent Service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Nobody better than classic , and I would like to take one the owners of the race Porsche for a few laps at Road Atlanta or at AMP in Dawsonsville
Repair Quality - 5.0/5.0 -
Absolutely the best customer service relationship and follow up I have ever had from any business I was informed almost everyday by calls or texts
Customer Service - 5.0/5.0 -
My CS person was the best ..very valuable employee , knowledgeable , helpful , friendly and wonderful to work with The entire team in the office knew me by name
Returned Clean
My Experience - 5.0/5.0 -
The team at Classic Collision did a great job. My car looks like a new car. I am very satisfied with their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the updates via text message and the care given to the vehicle while it was there. I believe it was a tech that even helped me with a burnt brake light too. Thank you so much!
Likely to Recommend - 5.0/5.0 -
They came highly recommended and now I recommend them as well
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good follow up and status confirmation