Classic Collision Chapman North
In operation 43 years, 4 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Chattanooga, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were quick, and always kept me in the loop. Never talked down to me. I would come back anytime I need any work done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were quick, very nice, kept in contact with me all the way through the repair and the car looks and handles great.
Customer Service - 5.0/5.0 -
I treated wonderfully
My Experience - 5.0/5.0 -
Everyone in the office was great and kept me updated through the process !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your staff did an excellent job of keeping us updated throughout the repair process. The repairs are so good that I can’t even identify which part of the KIA suffered damage!! Thank you for a job “well done!” Now I know why USAA has you on their “preferred repair shop” list.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was complete in less than 2 weeks and I got a text message each step of the way letting me know what was being done on my car.
Customer Service - 5.0/5.0 -
Got a text message each step of the way
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work, good communication and assistance with insurance. Thanks!
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Job well done, thanks guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I went with my insurance company preferred repair shop. I’ve been in a rental for roughly 6 weeks for minor repairs and further repairs that shop messed up on
Repair Quality - 1.0/5.0 -
My SUV, had to go back in for bubbling paint in various spots. Had to replace a bumper that they fixed to begin with, due to their errors.
Customer Service - 1.0/5.0 -
Second repair was supposed to be 2-3 days it’s going on 2 weeks
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
White over spray on black trim and tape line for paint not straight at all
Customer Service - 5.0/5.0 -
Communication was great
Returned Clean
My Experience - 5.0/5.0 -
I appreciate all of the texts to keep me informed. The repairs were phenomenal. You can’t even tell anything happened to the car. I’m so glad to have my car back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Difficult dealing with the lady on the phone to schedule. Difficult checking out saying I owed money and I didnt. Long wait waiting for rental car to pick me up. Suggested to the lady to call ahead of time and she wouldn’t
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks like brand new, everyone was so very friendly and I was kept up-to-date as the steps progressed with the repairs, will definitely use again or recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Exceptional service. Everyone was friendly, professional, and knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire team was nice, professional, and knowledgeable. I was notified on the progress and updated on the car care when completed. If necessary, I will use their services in the future.