Classic Collision Chapman North
In operation 43 years, 4 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Chattanooga, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Notifications were timely and appreciated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff pleasant and kept me informed at each step of repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
John Meyers was outstanding! I was very happy with the quality of work and the personal service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car repair was fantastic! I would highly recommend classic collision. My car’s back end looks as good as the day i bought it new. Job well done!
Likely to Recommend - 5.0/5.0 -
Did a great job!! Would highly recommend!
Repair Quality - 5.0/5.0 -
Did a fantastic job on my car and kept me informed throughout the process!! Would highly recommend them!!
Customer Service - 5.0/5.0 -
I was always able to talk with a person when I called this business which i appreciate immensely.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Really!
Repair Quality - 0.5/5.0 -
I waited several weeks to allow Classic to fix my vehicle, because they were referred by Integrity Cadillac. I delivered my vehicle as scheduled on the date and time. It took almost two weeks for me to get the text to pickup my vehicle. I came the day I was told to pickup my vehicle. The repairs were made and the paint on the portions of the vehicle that were repaired looked good. I then noticed that the hood to my brand new 2022 Cadillac XT6 had a substance all the way up the center of the hood, which was not part of the repair. I requested that the manager assigned to my vehicle take a look with me. He decided that his team could buff out the substance. Unfortunately the person that would perform the work was gone for the day. I left my vehicle at the facility to allow the team to take care of the issue with the hood. The issue was not something the Classic team could take care of. I got a call saying they wanted to send it to a detail shop. I left a message and said ok. Two days later I received a text message saying that the hood could not be buffed and it had to be painted. This one week repair is now in the third week. The manager assigned to my vehicle has the audacity to insinuate to my husband that GM got away with one. Basically saying that my brand new vehicle came from the dealership with the substance on the hood. What happened to the integrity with this company's name? Your company was suggested by Integrity Cadillac! Classic offered nothing for the depreciation of my vehicle! I have consulted an attorney.
Customer Service - 0.5/5.0 -
I waited several weeks to allow Classic to fix my vehicle, because they were referred by Integrity Cadillac. I delivered my vehicle as scheduled on the date and time. It took almost two weeks for me to get the text to pickup my vehicle. I came the day I was told to pickup my vehicle. The repairs were made and the paint on the portions of the vehicle that were repaired looked good. I then noticed that the hood to my brand new 2022 Cadillac XT6 had a substance all the way up the center of the hood, which was not part of the repair. I requested that the manager assigned to my vehicle take a look with me. He decided that his team could buff out the substance. Unfortunately the person that would perform the work was gone for the day. I left my vehicle at the facility to allow the team to take care of the issue with the hood. The issue was not something the Classic team could take care of. I got a call saying they wanted to send it to a detail shop. I left a message and said ok. Two days later I received a text message saying that the hood could not be buffed and it had to be painted. This one week repair is now in the third week. The manager assigned to my vehicle has the audacity to insinuate to my husband that GM got away with one. Basically saying that my brand new vehicle came from the dealership with the substance on the hood. What happened to the integrity with this company's name? Your company was suggested by Integrity Cadillac! Classic offered nothing for the depreciation of my vehicle! I have consulted an attorney.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Work was good / very satisfied with the way my car looked
Returned Clean
My Experience - 5.0/5.0 -
We were very satisfied with the customer service kept us informed of updates and very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Satisfied
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The finder is not flush against the head lights. This same finder was replaced before. It did not look like it currently does. The explanation given to me just does not seem right. Not satisfied with the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you John and Classic Collision for repairing my car. You truly are all the best in town! You all truly go above and beyond, We appreciate you and your hard work! Thank you for your business. -Sarah McKay
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes updates are excellent and timing very reasonable