Classic Collision Chattanooga

4.8 (3,049reviews)
96%
6009 International Drive,  Chattanooga,  TN  37421

In operation 38 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Chattanooga, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volkswagen; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (3,049)

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My Experience

Likely to Recommend

Repair Quality

Professional service and I was kept informed of status frequently via text.

Customer Service

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Repair Quality

Work was excellent! Service was really good - I was kept in the loop each weekday. Would have been a 10, but it took a bit longer than expected.

Customer Service

Great work and customer service. It just took a bit longer than expected as parts were delayed.

Returned Clean

My Experience

Everything was perfect. Took a long time to get in, but I guess that just means y’all are good at what you do! Thsnks!

Likely to Recommend

Very courteous and professional servce.

Repair Quality

Customer Service

Service was outstanding. I can't tell any difference between original body and repairs. They worked with insurance company to get additional needed repairs done.

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My Experience

The wait time between quote and work was frustratingly long but the work once started was quick and very well done. A little extra work done while in the shops was priced right and turned out great.

Likely to Recommend

The only drawback was waiting about 3 months between quote and appointment for repair

Repair Quality

everything looks great

Customer Service

everyone was very efficient and communicative

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My Experience

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My Experience

Likely to Recommend

Repair Quality

I was satisfied with part of my service. However, there was a great amount of miscommunication whenever I dropped my car off. Due to the miscommunication, I told the receptionist that I probably won’t be coming back. If you would like details, please feel free to call me. 910-985-0033

Customer Service

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Repair Quality

Professional customer service and quality repairs.

Customer Service

The woman, sorry I forgot her name, that handles the office is extremely knowledgeable, patient, and professional.

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Repair Quality

Customer Service

Very good, very nice service. I really appreciated how my rental was handled. Everything went smoothly on pickup and return.

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Repair Quality

Overall good. Not perfect if you look closely though.

Customer Service

Good customer service and communication.

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Repair Quality

Great job! Everything done in a timely manner and communication was excellent!

Customer Service

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Repair Quality

Everything was great!

Customer Service

Everything was great!

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Repair Quality

I would recommend them to anyone, very professional.

Customer Service

Very professional, they always kept me updated

Returned Clean

My Experience

Extremely satisfied with the repairs to my truck!

Likely to Recommend

Repair Quality

Extremely satisfied with the repairs made to my truck and the exemplary customer service.

Customer Service

Exemplary customer service