Classic Collision Chattanooga
In operation 38 years, 4 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Chattanooga, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volkswagen; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great process and the staff were extremely helpful. I really appreciate the consistent updates during my repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Having earlier experience with CC repairs and quality, I did not hesitate to return to repair some scrapes scrapes. Ed Fortin, service advisor, delivered on every special request for repairs to be done. The skilled technicians were perfect and couldn't have been more pleased with the end result.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We have already recommended Naby and the team to a friend, and will continue to do that. We’re very happy with how we’ve been treated. And the work product is top notch.
Repair Quality - 5.0/5.0 -
Naby and the team were great. The system they have with the updates through all the stages was really helpful, and Naby stayed in touch throughout the entire project. Made a stressful situation better, and got the work done before the estimated timeline, so that was super helpful. We would recommend them for anyone in need of their services.
Customer Service - 5.0/5.0 -
10 out of 10. Stayed in touch, automated updating system to support it all, it was just a great customer experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looked awsome and the staff was great and my car was done early.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept in touch with me all through the process and answered all my concerns and questions about the process !!! They assured me my vehicle would be repaired to its prior condition before the wreck and explained exactly what and how the process would work. Everyone was friendly and helpful from the receptionist Kathy and April as well as the technicians doing the work. Very impressed with Classic Collision and would highly recommend their services to anyone for auto repair and damage. Very thorough and attention to detail. Thank you !
Likely to Recommend - 5.0/5.0 -
Best repair in town
Repair Quality - 5.0/5.0 -
Staff friendly and kept me informed every step of the process and notified me about any changes or concerns and returned my car exactly as promised. April was very helpful and Kathy was very friendly and responsive to all my concerns and questions
Customer Service - 5.0/5.0 -
Great customer service ! Top tier
Returned Clean
My Experience - 5.0/5.0 -
All was well except I wonder why the washer fluid warning light is still on. Was told it may be because it was filled too full? Not convinced, but will keep an eye on it.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
One of the things we noticed in the accident was that the windshield wiper notification came on in our dash. When I picked up the car it was still on and I was told it would be turned off, though it has not turned off. Everything else was good, that is my only contention.
Customer Service - 5.0/5.0 -
Customer service was just what it should be.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job, outside parts delivered slow, not Classic Collision fault
Customer Service - 5.0/5.0 -
Very happy, kept me informed about everything, staff Very friendly
Returned Clean
My Experience - 5.0/5.0 -
Great service by everyone, especially April!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will only be using them know when getting my car done
Repair Quality - 5.0/5.0 -
10/10 recommend! Timely, and reliable
Customer Service - 5.0/5.0 -
The communication was perfect!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Holding up very steady My handler was awesome with everything
Customer Service - 5.0/5.0 -
B was awesome and well knowledgeable and looked out for the customer
Returned Clean
My Experience - 5.0/5.0 -
Excellent experience from start to finish! Both Kathy and Ed performed exceptionally. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent experience
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was recommended through my dad and I will be recommending to others
Repair Quality - 5.0/5.0 -
Job was done well, and when little issues arised, April was very helpful in getting those resolved!
Customer Service - 5.0/5.0 -
I only had the pleasure of speaking directly with Ms. Kathy, Tracy & April. They were extremely kind and professional! They made me feel informed and confident
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0 -
Repairs are good but the customer service side could use help. I was given a date the car would be ready twice and one the pick up day was told it would be another week.
Customer Service - 3.0/5.0 -
the customer service side could use help. I was given a date the car would be ready twice and one the pick up day was told it would be another week.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gave constant updates on the progress.