Classic Collision Chattanooga East

4.5 (162reviews)
89%
2104 Test Drive,  Chattanooga,  TN  37421

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Chattanooga, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (162)

My Experience

They were fast, friendly, and very professional. I appreciate the hard work they did! Such a beautiful job. Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional and updated frequently on the process.

Customer Service

Returned Clean

My Experience

Great service. Appreciate the weekly updates. Chris took the time to answer questions and was very thorough dealing with our insurance company!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The experience was very welcoming. And Chris was very nice and understanding and the lady at the front desk was amazing. I only thing that I was not happy with is that we need to hook you up with a good cleaning service. MBD JANITORIAL SERVICE 4237712153 I need to be better.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repair service was prompt, complete, and thorough

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was almost like a bad dream. Accident happened and when I woke up my truck looked as if it was never in a wreck. Great job Chris and the whole crew! And Miss Annette is so sweet and kind. Thanks!

Likely to Recommend

See above.

Repair Quality

I would suggest anyone would have you repair their car under any circumstances you are exceptional!

Customer Service

Reported to me as progress was made on my car.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Will tell everyone to come here

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The area that needed body repair and paint is immaculate.

Customer Service

There have been some issues and they are working to get these resolved.

Likely to Recommend

Repair Quality

So far everything is great. Service was quick and friendly. Thank you!!

Customer Service

My Experience

Chris identified himself early on and said I could always call him with any questions along the way and that he would keep me updated. He did that. I appreciate his thoughtful approach and kind manner. I am very pleased with the communication and updates. My car was returned to me an excellent condition and fully repaired.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Comunication was poor. It was not until i called 4 business days after the date the estimator originally promised the car would be ready. I was promised a full detail. But, When i received the car, it was dirty on the outside and the a pillar upon. I Was not told that rear bumper had a paint sticker on it and not to remove it.

Likely to Recommend

Don't like receiving a dirty car . Communication was poor. And finish date was pushed back

Repair Quality

Repairs are good but car was not clean upon receiving it.

Customer Service

Returned Clean

My Experience

Great crew immaculate work done

Likely to Recommend

Repair Quality

Great work Great team Great communication

Customer Service

Returned Clean