Classic Collision Clements Ferry

4.9 (710reviews)
97%
619 Marina Dr,  Charleston,  SC  29492

In operation 43 years, 9 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Charleston, SC, is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (710)

My Experience

Good service

Likely to Recommend

Good service

Repair Quality

Very good service given

Customer Service

Returned Clean

My Experience

Great service!!!

Likely to Recommend

Definitely will recommend for friends and family members!

Repair Quality

Excellent service!!!

Customer Service

Excellent service!!!

Returned Clean

My Experience

It was an excellent experience throughout the entire process. From them not try to upsell us services to great communication and prompt service. We would definitely come back there again

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Yes. From walking in and working with front desk to rental, I was treated like a person of importance e. Fixing my car was as important to them as to me. Customer service e and communication were 110 out 100!

Likely to Recommend

I wish everyone could experience their kind n ess and expertise

Repair Quality

This is the best care repair shop ever. You are valued as a person and not a number!!!

Customer Service

Michelle goes the extra mile all the time!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The car was repaired to the same condition as before and they repair shop kept me updated every step of the way!

My Experience

Justine and Michelle went above and beyond expectations to guarantee my car was repaired correctly and in a timely manner. Their service and commitment was superb.

My Experience

Timely, professional, great work & Michelle is a delight. Thank you

My Experience

Excellent job and quick service.

Likely to Recommend

Repair Quality

Excellent work and great customer service!

Customer Service

Michelle was on top of everything!

Returned Clean

Likely to Recommend

Repair Quality

Excellent service all the way through the repair process. The car came back thoroughly cleaned as well!

Customer Service

Returned Clean

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My Experience

Muy buen trabajo limpio, perfecto estoy muy satisfecho cumplieron antes del tiempo estimado muchas gracias

Likely to Recommend

Repair Quality

Great service and communication!

Customer Service

Returned Clean

My Experience

Classic collision was great. From the drop-off to pick up nothing but good things to stay. The ladies behind the desk stay late for me as I had to return my rental car before getting into my personal vehicle that got repaired. Thank you classic collision, you made my repair job easy.

Likely to Recommend

Anybody that needs auto body work, I’m sending that way

Repair Quality

Great customer service

Customer Service

Took great care of me.

Returned Clean

Likely to Recommend

Repair Quality

Great service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The body work itself appears to have been done well, but the experience after the repair has been terrible. My backup camera was working before the repair. During the polishing/buffing process, the camera lens was damaged, and now the image is blurry. Instead of simply taking responsibility and fixing it, I’m now stuck in the middle while the shop is trying to have the insurance company treat it as a separate issue or a pre-existing problem. I dropped off a vehicle with a functioning backup camera and picked up one with a damaged camera. That shouldn’t become the customer’s problem. Until this is resolved and the shop takes responsibility for the damage that occurred during the repair, I can’t recommend them.

Customer Service

Michelle at the front desk was friendly and professional, and I appreciate her attitude throughout the process. Unfortunately, that’s where the positive experience ends. I dropped off my BMW with a perfectly functioning backup camera and picked it up with a blurry one because the camera lens was damaged during the buffing/polishing process. Instead of simply taking responsibility and making it right, I’m now stuck trying to sort it out between the body shop and the insurance company. Friendly customer service is important, but it’s not enough when the customer leaves with new damage to their vehicle. I shouldn’t have to spend my own time trying to undo a problem that occurred while my car was in the shop’s care. Until the camera is repaired and someone takes responsibility, I can’t rate this experience any higher.

Returned Clean

Likely to Recommend

Repair Quality

Great quality and quick turnaround!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean