Classic Collision Mount Pleasant South

4.8 (1,613reviews)
97%
1474 US-17,  Mount Pleasant,  SC  29464

In operation 43 years, 37 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Mount Pleasant, SC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,613)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with many highlighting impeccable repair work, flawless paint matching, and meticulous attention to detail. The frequent and proactive communication through text updates and phone calls was a standout feature, giving customers peace of mind throughout the repair process. Many noted their vehicles were completed ahead of schedule, with several customers receiving their cars days or even weeks early. Customers also appreciated the warm, knowledgeable, and professional front desk staff, as well as the added touch of returning vehicles thoroughly cleaned. Repeat customers and strong referral intent were common themes. A few customers noted areas for improvement, including inconsistent communication in some cases, unexpected credit card fees, and occasional delays due to back-ordered parts or equipment issues.
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"This establishment had excellent communication before, during, and after my bumper replacement. They were accommodating and created ..." Read more
"... Collision is the only place I go for vehicle repairs - they are professional and their work is impeccable! Thank you Classic Collision!" Read more
"Amazing staff from beginning to end… personable, efficient, honest, kept me updated to the minute and the workmanship is impeccable"
"Classic Collision staff was friendly, helpful, honest and no nonsense—a pleasure to deal with."
"... details-beyond any past experiences with other companies. The frequent updates are excellent. The staff were so responsive to my questions. I will always be a customer and ..." Read more
"... times I was texted with info on my car repair. And I received my car a week earlier than promised. Thank you" Read more
"... before we dropped off our rental we were told it wasnt going to be ready as promised Thurs but instead 6 days later. This interrupted travel plans" Read more
"A few days late due to painting booth #2 OOS"
"Great job, completed early, and kept me informed every step of the way"
"My car sat in your lot for a long time for a couple of days of work. I would have liked it if you ordered parts and let ..." Read more
"... guys. Thank you for great service and the fact that every single day I received a text message. Received an update everyday.when the car was not ready as promised I ..." Read more
"I got texts that told me exactly how far along the repairs have been completed and phone calls if anything changed."
"Kept me up to date with periodic text messages"
"There was no communication from the shop other than a call to sign a consent form. I reached out almost everyday ..." Read more
"Classic Collision was Amazing to work with and I loved their continuous updates. Very friendly people, High Quality of work and I would not hesitate to recommend Classic ..." Read more

My Experience

I appreciate all the attention to details, professional expertise, and concern for everyone’s schedules/time. I highly recommend this team! Thank you.

Likely to Recommend

Repair Quality

Great experience. See my previous review!

Customer Service

Returned Clean

My Experience

They kept me up to date with every step of the repair, And my vehicle looks like new. Yall did a great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff was great thanks Joy

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

I wish I had known that I could have had my windshield repaired at your shop by a third party. This would have saved time. During the estimate process I was told that was not possible.

My Experience

Likely to Recommend

Repair Quality

Excellent service and customer support

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I appreciated the text updates on progress of the repair. In the end, my car came out looking show room new. Thanks

Customer Service

I liked the effort made to text repair progress.

My Experience

Just wanted to say thank you! The repairs looks amazing. I always referred customers to yall shop.

My Experience

They were absolutely Amazing. From start to finish it was exceptional. Joi and Kathy were professional, efficient and very friendly. Although, I did not meet the people that did the behind the scenes, their workmanship speaks for itself! I would highly recommend Classic Collision.

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Repair Quality

Customer Service

Returned Clean

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It took over the estimated time for completion.

Repair Quality

I haven’t driven my car enough yet to fully Assess door and side mirror function. So far so good.

Customer Service

Lots of changes in completion date was frustrating. I fully understand the first extension due to damaged door issue.

Likely to Recommend

Repair Quality

I had a great experience.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Classic Collision was excellent ! This is the second time we used them and both times we were treated royally. The repair was done in a timely manner and we love their service people. I would recommend them to any.one. They are the BEST!!

Likely to Recommend

I would recommend them to anyone and everyone

Repair Quality

Classic Collision is the BEST. The service is awesome and their work is superb. Our suv is like new again Thank you all for a great job !! Ann and Bob Lewis

Customer Service

Classic collision has our highest praise. Their Customer Service is awesome. We will always use them when we need to. We would recommend them to anyone that needs collision service

Returned Clean

Likely to Recommend

Repair Quality

This establishment had excellent communication before, during, and after my bumper replacement. They were accommodating and created a seamless experience. They arranged a rental car, had me picked up at the shop, and I was able to leave the rental there when my repair was completed. My repair was done the same week and was perfection! Thank you!

Customer Service

Both individuals were professional, knowledgeable, and provided accurate information and support.

Likely to Recommend

I will recommend Classic Collision to every one.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

No problems at all! Robyn was awesome at the front desk and assured me they would take care of everything and I had nothing to worry about. Kudos to her-

My Experience

Classic Collision was Amazing to work with and I loved their continuous updates. Very friendly people, High Quality of work and I would not hesitate to recommend Classic Collision to our friends!

Likely to Recommend

Absolutely and I have already spoken with State Farm Insurance to share what a fantastic experience I had and that they should recommend your body repair shop to other State Farm policy holders

Repair Quality

Terrific Staff, friendly with high quality work

Customer Service

Excellent staff that actually appreciates you being there

Returned Clean

My Experience