Classic Collision Cocoa

5.0 (817reviews)
99%
2951 Grissom Pkwy,  Cocoa,  FL  32926

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Cocoa, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (817)

Likely to Recommend

Repair Quality

Very professional and helpful throughout the process.

Customer Service

Returned Clean

My Experience

Thank you so much to the Classic Collision Team. They did a great job on our Van!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Quick turnaround, great communication, friendly staff. Car came out looking great. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was top notch work and I really appreciate the effort from everyone in the shop. Body shops do not treat people the way y’all do and you have gained a customer if things happen again. Brittany in the front was really nice and consistently called to let me know the status of my vehicle so I never had to follow up which was amazing. Also the team completely cleaned the inside and outside of my car as well which was not expected but much appreciated. They also coordinated my rental car and also delivered it back to the rental office on the day of drop off. Also the repairs so far look great and also have a lifetime warranty on all the work so just all in all amazing experience. Highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I experienced excellent service there. The entire staff was friendly, professional and kind. I was kept updated on the progress of the work and given a detail explanation on a small delay and a realistic estimate on the new timeline. The completed work was done as projected and everything was done on time and beautifully. I have additional work that needs to be done and will definitely bring my car back here after having horrible service and work done elsewhere. Thank you.

My Experience

Everyone was friendly, professional, and kept us updated with the progress on our car

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys always do a good job and take good care of your customers.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

I am so relieved and happy to have met such a great professional Collision Team. The work was impeccable! I couldn’t have asked for better service especially being updated by Brandy.

Likely to Recommend

I highly recommend to all !

Repair Quality

Excellent customer service right from the start providing up to date state of the art tracking! This is a first for me. Brittany was excellent supporting the customer via phone as well as the tracker. Classic Collision is #1 in auto repair should I need them again.

Customer Service

Other companies should take a look at HOW auto repair customer tracking makes them stand out as the Gold Standard!

Returned Clean

Likely to Recommend

We already have recommended CC to our friends and will continue to do so…

Repair Quality

CC did a great job with all aspects of our repair. Information and status were offered three times a week! The attitude of the entire staff is professional and friendly. Brittney does an excellent job integrating the repair process from setting up rental cars to providing status and always with a caring and friendly voice! The repair of our three week old vehicle is excellent!

Customer Service

Brittney is the best and Robert provides confidence and is a pleasure to work with. The entire shop is excellent…

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job. My second repair there. They weew timely and kept me updated. The detail job is the best.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very atencion

Likely to Recommend

Only lowered the rating because my sun shade and quarters went missing.

Repair Quality

Customer Service

I was strongly encouraged to take this survey in which I was texted and called 10 times. It was slightly annoying but other than that, the customer service was great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I certainly recommend Classic Collision to anyone needing autobody work in the area!

Repair Quality

Classic Collision, Cocoa, FL, has been a pleasure to work with on my recent repair. In my case my vehicle had been damaged by another party while parked. It took nearly 60 days for the involved insurance companies to determine a path forward. Needless to say I was frustrated by the time I reached out to Classic Collision. The staff was understanding and extremely accommodating. They got me right in for an initial assessment of the damage and then into the shop about a week later to get repairs completed. My vehicle had existing windshield damage that another company had attempted the epoxy repair - Classic suggested I have it repaired at their facility while it was in for the bumper replacement. The entire experience was excellent from start to finish with clear, regular communication. My vehicle was completed on schedule including the windshield replacement. Classic was even kind enough to hold the vehicle a few days until I returned from vacation. Classic even washed the vehicle the morning of my pickup - simply great customer service!

Customer Service

It was evident that Classic Collision is focused on the end customer, they call 3x per week with updates on parts and status in the shop. They clearly communicated what parts they were waiting for to proceed. There were no surprises with the repair and they even gave me status on the windshield replacement that was completed by another company!

Returned Clean

My Experience

This company is polite. Very customer service oriented. I got updated text messages with what was happening with my car. They made arrangements for my rental to be picked up at the shop. I couldn’t ask for anything more. What an outstanding company.