Classic Collision Conyers

4.7 (1,474reviews)
95%
1521 Dogwood Drive,  Conyers,  GA  30012

In operation 42 years, 8 years at this location.

Classic Collision was established in 1983 in Atlanta, Georgia, with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision wants to be here to give you peace of mind by making the repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while holding several OE manufacturer certifications and trainings making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,474)

Likely to Recommend

Repair Quality

No one informed me I would be driving a 2 colored vehicle. If I would have known I would have said it was pointless to make my vehicle look worse than it came in to your shop looking. Before all of the damages visible on the vehicle were very minimal and not very noticeable. Now that I have picked my vehicle up from your shop, it is extremely visible that there are issues to the car. I understand this is an issue with the clear coat, but it would have been more professional and productive of Classic Collision to inform the vehicle owner of what the results and aftermath of the repairs would be.

Customer Service

Initially when setting up my appointment and dropping off the vehicle service was great, however, after i attempted to voice my complaints and concerns when i picked up my vehicle i was not satisfied with the customer service i received.

Returned Clean

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Repair Quality

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Repair Quality

Maybe you guys are stretched thin on labor. I feel like almost 6 weeks to repair My van is a little too long. Also, there was no communication unless I was calling. Lastly at one point, the girl told me she was waiting on the insurance to approve the estimate, but I reached out immediately to insurance and they hadn’t received it, but the adjuster called me back shortly after and told me that they did receive the estimate. A real slow going process. I have had previous good experiences.

Customer Service

Returned Clean

My Experience

The customer service and quality of work is commendable.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication

My Experience

Great customer service. They keep me will informed with the status of my car. Repairs completed in a timely manner. Thanks

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Repair Quality

Excellent job

Customer Service

My Experience

Everyone was very helpful y’all done a awesome job

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Repair Quality

Customer Service

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Repair Quality

Always communicating with their customer big plus for me

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Repair Quality

Awesome service from everyone at this location. Great work.

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Repair Quality

Customer Service

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My Experience

Classic Collision’s attention to detail is impeccable! CC provided repairs on my Benz and I am completely satisfied yet again! Phillip was amazing! If you want quality service, take your vehicle to Classic Collision!

Likely to Recommend

Repair Quality

The intake process and pick up was smooth. I appreciate being updated on the status and am very pleased the work was completed before the anticipated completion time.

Customer Service

Returned Clean

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My Experience

Great customer service, communicative, made the process easy!

My Experience

My car was being held without the repairs being started for about 2 weeks before anyone called me to notify me that there had been communication about not to repair the car. Apparently there was some miscommunication between the insurance company and the repair shop. Nevertheless, I should have been notified sooner.

Likely to Recommend

Repair Quality

I was not notified about the communication and progress of ca repair in a timely manner

Customer Service

Lack of communication

Returned Clean

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Repair Quality

The repair is seamless. There is no indication that there was any damage to the truck. Excellent work.

Customer Service

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Repair Quality

Great service

Customer Service

Great communication