Classic Collision Duluth

4.9 (8,226reviews)
98%
3507 Old Norcross Rd,  Duluth,  GA  30096

In operation 43 years, 26 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Duluth, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including FCA, Nissan, Hyundai and Infiniti; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Nissan
Ram

Reviews (8,226)

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I think overall they did a good job with repairing the car. Just hate that now I have new issues with my car.

Repair Quality

My key fob was broken when returned. I was told that Nissan reprogramed my key fobs once replaced. All doors on my vehicle lock except the driver door. Lyndsey was horrible with communicating what was going with my vehicle and lied a few times.

Customer Service

My key fob was broken when returned. I was told that Nissan reprogramed my key fobs once replaced. All doors on my vehicle lock except the driver door. Lyndsey was horrible with communicating what was going with my vehicle and lied a few times. She told me I would receive an estimate via email and never sent it. Once I requested the documentation again she advised she never had my email. Yet we were on a recorded line where she stated she had all my information. I called a third time and she stated they didn't email estimates.

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Repair Quality

Did have some issues with repairs due to apparent personnel shortage. I'd have to say that's not the employees fault, need more staff.

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My Experience

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Repair Quality

The customer service at this repair shop is great.

Customer Service

The person that worked with me was Sonny Nuygen, and he was awesome he went above and beyond the quality of care. He kept me informed about everthing, from the time I brought my car in until I picked it up. I would recommend this shop to everyone I know.

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Definitely! I already have.

Repair Quality

Every person was wonderful! My car was returned in excellent condition.

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My Experience

Sonny and the crew did a magnificent job. They definitely work to please the customer. No hassle. Just plain good service.

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Vehicle was not repaired.

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Good people

Repair Quality

Absolutely satisfied

Customer Service

Great service

Returned Clean