Classic Collision East Lakeland

4.8 (1,343reviews)

98%

(863) 606-0100

4425 US Highway 92 East, Lakeland, FL 33801

98%

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4425 US Highway 92 East
Lakeland, FL 33801

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About Classic Collision East Lakeland

See Photos

4425 US Highway 92 East
Lakeland, FL 33801

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Lakeland, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volvo; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

Volvo

Call

Website

Reviews (1,343)

Sort By:
Newest
Rating

1,213 Customers Rated

5 Stars

83.4% Complete

(1120)
4 Stars

4.3% Complete

(58)
3 Stars

0.6% Complete

(8)
2 Stars

0.9% Complete

(12)
1 Star

0.3% Complete

(4)
< 1 Star

0.8% Complete

(11)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with many noting that repairs were completed to an exceptionally high standard - often leaving vehicles looking brand new or better than before. The communication throughout the repair process was frequently highlighted as a standout strength, with customers appreciating regular text and phone updates that kept them informed every step of the way. Timeliness was another key positive, as numerous customers noted their vehicles were completed ahead of schedule. A few customers, based on their own comments, mentioned areas for improvement such as interior cleanliness after repairs, occasional paint matching concerns, and isolated instances of parts or components needing follow-up attention. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"I couldn't be happier with the service I received from Classic Collision! They went above and beyond ..." Read more

"Awesome service. Very helpful. Willing to go above and beyond. Streamlined process to fix dual claims. Finished ..." Read more

"... Collision repaired my vehicle from an accident I had, and everything and everyone was on point. They kept me informed of every step they were on with my vehicle, and finished ..." Read more

"... communication. Thank you! Friendly and informative staff, repairs and paint work blew me away. Would highly recommend to my friends and family" Read more

"My vehicle was ready way before it was promised! I was thrilled!"

"It was ready before it was suppose to"

"I was delighted to receive my vehicle ahead of the schedule repair time."

"Competed 5 days earlier than anticipated"

"We were given a 3 day completion estimate and it was actually 21 business days ."

"Such a pleasure knowing a company and the associates actually keep you informed every step of the way."

"... experience was great! They answered my questions, kept in constant communication with the progress and if delays poppup they let me know with a new estimate date ..." Read more

"Excellent communication. They let me know every step! Wonderful!"

"I really appreciated the text updates so I wasnt wondering all the time where they were in my repairs. The staff ..." Read more

"Very informative. Giving us daily updates"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I couldn't be happier with the service I received from Classic Collision! They went above and beyond ..." Read more

"Awesome service. Very helpful. Willing to go above and beyond. Streamlined process to fix dual claims. Finished ..." Read more

"... Collision repaired my vehicle from an accident I had, and everything and everyone was on point. They kept me informed of every step they were on with my vehicle, and finished ..." Read more

"... communication. Thank you! Friendly and informative staff, repairs and paint work blew me away. Would highly recommend to my friends and family" Read more

"My vehicle was ready way before it was promised! I was thrilled!"

"It was ready before it was suppose to"

"I was delighted to receive my vehicle ahead of the schedule repair time."

"Competed 5 days earlier than anticipated"

"We were given a 3 day completion estimate and it was actually 21 business days ."

"Such a pleasure knowing a company and the associates actually keep you informed every step of the way."

"... experience was great! They answered my questions, kept in constant communication with the progress and if delays poppup they let me know with a new estimate date ..." Read more

"Excellent communication. They let me know every step! Wonderful!"

"I really appreciated the text updates so I wasnt wondering all the time where they were in my repairs. The staff ..." Read more

"Very informative. Giving us daily updates"

Donellen (Kia owner) reviewed 8/31/26

Lucas was great. Kept in context letting me know what’s going on with my car even though they send an update link. Showed attention to my baby as if it was his car. 10 star review if there was one. Will refer people to Classic Collision any time. Thank you Lucas and team!!

They did a great job repairing my forte

Douglas (Audi owner) reviewed 8/31/26

Meggan (Buick owner) reviewed 8/28/26

Most everything seems ok. There is an issue with two of the windows and an odd sound when it’s running that wasn’t there prior to the accident.

Great communication, very friendly

Deloris (Lexus owner) reviewed 8/27/26

Melodie (Hyundai owner) reviewed 8/27/26

Very welcoming and kind staff. Very quick and excellent customer service, provided lots of updates and got my car fixed way sooner than expected!

Holly (Buick owner) reviewed 8/26/26

George (Mitsubishi owner) reviewed 8/25/26

The only concern we have is the driver’s side front fender connection feels a little loose. I’m sure if it separates more that you will take care of it. Thanks for the speedy service!

Jorge (Toyota owner) reviewed 8/25/26

They did a great job very professional and communicated every step of the way.

Jennifer (Hyundai owner) reviewed 8/24/26

Luanne (Mercedes Benz owner) reviewed 8/19/26

Excellent service and communication.

Michael (Hyundai owner) reviewed 8/19/26

Nabori (Kia owner) reviewed 8/19/26

Repair was fast. Finished earlier than estimated. Communication throughout.

Krista (Toyota owner) reviewed 8/18/26

Claudio (Nissan owner) reviewed 8/17/26

Good service and good staff

Jack (Toyota owner) reviewed 8/17/26

This is the most professional company in the area in handling claims and customers. GREAT TEAM!!!

Luis (Toyota owner) reviewed 8/14/26

Excellent

Carolyn (Toyota owner) reviewed 8/14/26

Everyone I spoke with was friendly and professional

Ashley (Honda owner) reviewed 8/13/26

Consuelo (Ford owner) reviewed 8/13/26

Jay (Toyota owner) reviewed 8/10/26

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Classic Collision East Lakeland

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Classic Collision East Lakeland

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,343)

1,213 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean