Classic Collision East Lakeland
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Lakeland, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volvo; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I spoke with was friendly and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is my second time using Classic Collision and I'm very happy with the service provided in every way. The repair was perfect and everything explained to me. I also like being sent texts updating me. Another thing that impresses me is how clean the places and the waiting room is very comfortable and accommodating. I would not hesitate to use Classic Collision should the need arise again.
Likely to Recommend - 5.0/5.0 -
I would very sincerely recommend Classic Collision to a friend or colleague
Repair Quality - 5.0/5.0 -
I thought I already responded to one of these surveys, but as I said before I'm very happy with the work that was done, the communication that was provided to me, the way I was treated, and the extreme cleanliness of the office and the waiting area. This is my second time using Classic Collision and if I have any other future needs I will come here
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work. Took longer than was expected but not disappointed. Would highly reccomend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent work done.
Repair Quality - 5.0/5.0 -
It was great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had an amazing experience. My POC person was Lucas. I think that’s his name. He explained everything, gave me a realistic ETA and called with updates. The secretary in front office she was very polite, respectful, she knew what she was going. She also called enterprise to pick me up. ( love that) When I picked up my car they took care of the rental and called them to pick up at the shop. This was a bad situation overall since I was hit by another driver, but Classic Collision took care of me and made my experience pleasant and easy. I would come back and highly recommend! Great Employee’s and Great Service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Communication to the customer via texts and calls is amazing. Keep up the great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Can not say enough about the outstanding communications and service I received, from beginning to end, personally, from the general operations manager, Shannon, and also, personally, from the managing technician who hands on performed the work. I recommend Lakeland Classic Collision , without reservation, and will use them again, if the need arises.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
gracias por todo
My Experience - 5.0/5.0 -
My car looks great, preforms well and and handles like nothing bad ever happened. I appreciated that the stayed in touch through the whole process so I never had to wonder what was going on.