Classic Collision Ed Bluestein

4.8 (2,123reviews)
96%
5316 Ed Bluestein Blvd,  Austin,  TX  78723

In operation 27 years, 10 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,123)

Likely to Recommend

Repair Quality

Great updates.Good body work & looks like new.

Customer Service

Justin was professional and easy to work with.

Returned Clean

My Experience

Jessica is the GOAT, she definitely handles her clients with great service, Thanks so much!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Justin was awesome!

Likely to Recommend

Repair Quality

Justin was awesome

Customer Service

Fast and helpful

Returned Clean

Likely to Recommend

Repair Quality

They always do amazing job, very friendly staff and great communication with us.We are return customers and plan to return when needed.

Customer Service

One word satisfaction with you all!

Returned Clean

Likely to Recommend

Repair Quality

went the extra mile in making sure my wife was happy

Customer Service

My Experience

Staff were all super friendly, welcoming and had my truck fixed super fast.

My Experience

Great service, friendly and professional. The work done on my car was very well done

Likely to Recommend

Since I’m not satisfied with the repairs (which in my view they are incomplete) and the scratches of the steering wheel I would say that I wouldn’t recommend it or at least I would tell my experience. Overall the repair was ok, and the team was very polite all the time.but again, in my view the work wasincomplete. Also the last time I called I asked for the General Manager I was talking to (Cristian Aguilar) and they let me know he doesn’t work there anymore. Someone else took my case but they repeat the same: bring it to the dealership. Again not a good experience. I expected my car fixed, without check engine lights on, without the steering whelm scratched. BTW the insurance paid over 20K for this repair so I believe it should have been better done.

Repair Quality

The car was fixed but there is a “check engine” light in the dashboard they couldn’t fix. They asked me to bring the car to the dealership because it should be covered by warranty the dealership charge me just for the inspection since the light showing up clearly was due to the crash/repairs done to the car. I’m not sure how safe it is to keep driving the car like this without spending more money to complete the fix. In my view the car wasn’t properly (completely) fixed.

Customer Service

The treatment of everyone was very respectful and attentive, no problem with it. The problem about my satisfaction not being higher is the explanation they gave me about why they couldn’t complete the fix, they don’t have the expertise or tools to do it and asked me to go to the dealership. So in my view the work was not complete.

My Experience

My Experience

Great Job Wonderful service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jessica is the best. My car looks amazing. Thank you so much!

Likely to Recommend

Repair Quality

Damage isn’t noticeable. Haven’t done any rough driving yet, but I don’t have any doubts it’ll keep itself together.

Customer Service

Returned Clean

My Experience

Jonathan texted me each morning about status of repairs. I needed work done by a certain date and they beat the deadline by a day. My car looks brand new! They even cleaned the interior and washed exterior. Really happy with the team.

Likely to Recommend

Repair Quality

Car looks brand new.

Customer Service

Jonathan and Jessica were great to work with.

Likely to Recommend

100 por cent

Repair Quality

Did a great job

Customer Service

Nice personel

My Experience

Customer service was excellent. Jennifer was kind and caring throughout the entire process and always responded in a timely manner. She was also very quick to address a minor issue after the repair. The work done on my car was excellent as well.

Likely to Recommend

Repair Quality

I am very pleased with the repair quality.

Customer Service

I am very pleased with the repair quality. I really appreciate how the outside And inside was cleaned.

Returned Clean

My Experience

Quick work done well! I appreciated the frequent updates from Jessica. She was very friendly and easy to work with and took the time to walk me through the work that was done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great and prompt service. Love the updates

Customer Service

Great on every front

Likely to Recommend

Repair Quality

They did an amazing job and the representative I worked with was fantastic! I would absolutely recommend them to anyone looking for a car repairs. They went above and beyond.

Customer Service

They did an amazing job and the representative I worked with was fantastic! I would absolutely recommend them to anyone looking for a car repairs. They went above and beyond and were a great advocate on my behalf.

Returned Clean