Classic Collision Elmore Rd

4.8 (556reviews)
94%
4901 Elmore Rd,  Memphis,  TN  38128

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Memphis, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volkswagen; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (556)

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My Experience

Fast service and excellent quality!

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Classic Collision is a quality body shop and I am very pleased with their work.

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My Experience

Thank you Buddy and the team at Classic Collison for your great work done to repair my car and the great customer service. I am completely satisfied with the seŕvice I received. Thank you.

My Experience

Overall my experience was good. Everyone was nice. My car was done a week before the expected date. They also washed and vacuum my car. Thank y’all so much!

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Highly recommend

Repair Quality

I had an amazing experience with Classic Collision on Elmore Rd after someone rear-ended my car. From the moment I walked in, I felt confident that my vehicle was in good hands. Lori at the front desk was phenomenal she kept me updated every step of the way. Her communication was clear, timely, and incredibly helpful. She even arranged for the rental car company to pick me up directly from their location, making the entire process stress free. When I arrived, Lori introduced me to Buddy, who handled the repairs. Not only did he finish the work ahead of schedule, but the quality of the repair was top-notch. The team went above and beyond to ensure I was comfortable and informed. What really stood out to me was the level of care and convenience they provided. When I called Lori to say I was headed their way to return the rental and drop off the car, she reassured me by saying, “No worries, we’ll take it from here.” That small gesture saved me time and unnecessary back and forth it meant a lot. If you’re looking for a collision center that’s professional, efficient, and customer-focused, I highly recommend Classic Collision at Elmore Rd. Lori and Buddy truly made a frustrating situation much easier to deal with. Thank you both for your outstanding service!

Customer Service

I had an amazing experience with Classic Collision on Elmore Rd after someone rear-ended my car. From the moment I walked in, I felt confident that my vehicle was in good hands. Lori at the front desk was phenomenal she kept me updated every step of the way. Her communication was clear, timely, and incredibly helpful. She even arranged for the rental car company to pick me up directly from their location, making the entire process stress free. When I arrived, Lori introduced me to Buddy, who handled the repairs. Not only did he finish the work ahead of schedule, but the quality of the repair was top notch. The team went above and beyond to ensure I was comfortable and informed. What really stood out to me was the level of care and convenience they provided. When I called Lori to say I was headed their way to return the rental and drop off the car, she reassured me by saying, “No worries, we’ll take it from here.” That small gesture saved me time and unnecessary back and forth it meant a lot. If you’re looking for a collision center that’s professional, efficient, and customer-focused, I highly recommend Classic Collision at Elmore Rd. Lori and Buddy truly made a frustrating situation much easier to deal with. Thank you both for your outstanding service!

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Customer service was great. However, I’m dealing with a few issues after the repair of my car. Thankfully they plan to look at it again to diagnose additional problems that’s occurring with my car following my repairs.

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Excellent communication, service and follow up.

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My Experience

Really loved get the text updates as to the status of the vehicle.

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Everything was done as scheduled. I was kept up to date of changes.

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My Experience

BUDDY is absolutely AMAZING great customer service. He is efficient and does a great job communicating. 5 STARS for me. My car looks great I am most definitely satisfied. THANK YOU!!

My Experience

I was told to go to this location if I wanted the work on my father’s car do e right and best believe it was! I almost cried when I saw the car. I thank the workers at this location for their work. Everything was great!

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Great service! Will recommend!

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My Experience

Thanks!

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Thanks for the good work!

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