Classic Collision Elmore Rd

4.8 (556reviews)
94%
4901 Elmore Rd,  Memphis,  TN  38128

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Memphis, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volkswagen; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (556)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Team was friendly And the updates via text messaging was awesome!

Likely to Recommend

Repair Quality

No complaints

Customer Service

Totally Awesome

Likely to Recommend

They gave me a time when my car would be ready and updated.

Repair Quality

They kept me updated about my car and I was very pleased. Also professional

Customer Service

Very professional.

Returned Clean

Likely to Recommend

Only a 7 because Classic Collision was assigned by insurance. It's unlikely that I'd ever have a situation to recommend a collision repair shop but if it did happen, Classic Collision would be on my list for sure.

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing people, amazing job and always kept me informed throughout the process

My Experience

My Experience

Looks good. Thank you for supporting the University of Memphis.

My Experience

Likely to Recommend

Repair Quality

Did a great job really looks good

Customer Service

Returned Clean

My Experience

Great job. Fast and reliable

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great employees and good service.

Likely to Recommend

Repair Quality

Great employees Great employees and good service.

Customer Service

Great employees and good service.

Likely to Recommend

Repair Quality

Great customer service, excellent work, and fast. Staff very friendly.

Customer Service

Returned Clean

My Experience

My experience was great from start to finish. Repair looks good just like that deer never ran into me 🤣 will recommend to others. Great Job guys (Buddy Lee)

My Experience

Likely to Recommend

Repair Quality

Thank you for the work that was done on my vehicle.

Customer Service

Likely to Recommend

Repair Quality

Everything was awesome from customer service to updates and the job done. My car looks brand new. I am grateful

Customer Service

Returned Clean

My Experience

The customer service was amazing. I love the fact that I was kept in the loop on every phase of my repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Because of me returning the car and they returning it back unfinished with something simple as changing a tail light bulb

Repair Quality

They did a great job on the repair and kept me updated on how things where coming along but in the overall completion, there was no quality check on what was done because my tail light and break light bulb was not replace.Which I can see being a minor mistake but when I had my sister return the car they still didn't replace it.So when I called back they just let the phone ring.So I replaced the bulb myself. So I would say they are good at what they do but don't follow thru to ensure everything is corrected before return the vehicle.

Customer Service

The work they done was great.I give them that