Classic Collision Elmore Rd

4.8 (554reviews)
94%
4901 Elmore Rd,  Memphis,  TN  38128

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Memphis, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volkswagen; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (554)

My Experience

Looks like new. Job done ahead of schedule Car was very clean at pick up. Thank you for the great service.

Likely to Recommend

Very satisfied and pleasure to work with your company

Repair Quality

Excellent work

Customer Service

Very friendly

Returned Clean

Likely to Recommend

Repair Quality

7 because they left off my Crome over my right fender and did not replace my right front tire, which had a cut where the rim was dented.

Customer Service

Everyone was polite, but I don't think they looked for all the parts I needed. The Crome over my fender

My Experience

I used Classic Collision for an insurance claim after my car was hit by a deer. They were a preferred vendor for Allstate and after reading many different reviews it was an easy decision to make. Classic Collison was on top of their game! The same day that I filed my claim with Allstate, they schedule for my car to be picked up and towed to their body shop. They updated me on everything from the moment my car showed up, to the estimated time frame for my car and if I had questions they were very quick to answer them. Most people hate insurance claims but with using Classic Collision, I’ll never use any other auto body shop ever again. Buddy and Lori made this whole inconvenience so smooth and bearable. I can’t recommend them enough! No other body shop will ever leave my mouth other than Classic Collision. Y’all have my business for life! Thank you!

My Experience

Work quality was excellent

Likely to Recommend

Repair Quality

Repair quality was excellent

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

10..... (20!!!) Excellent service and work! Thanks!

Customer Service

Returned Clean

My Experience

Likely to Recommend

I already have recommended them

Repair Quality

Most efficient car repair experience

Customer Service

Everyone was friendly & explained the process thoroughly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent job. Great communication.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Buddy was awesome. Greatly appreciated the excelent job he did with keeping me updated. Would highly reccomend.

Likely to Recommend

Repair Quality

Very pleased!

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very friendly give me a form on the status of my repair on my car. Thank you.

Likely to Recommend

Repair Quality

Good customer service finish work ahead of time and they said it will be ready

Customer Service

Very satisfied

My Experience

I was disappointed that it took nine days to get the bumper replaced. I know it takes time to get parts.

Likely to Recommend

Definitely will recommend and go back if needed.

Repair Quality

Friendly and great work.

Customer Service

Everyone was great and kept me constantly updated.

Returned Clean

My Experience

Mark was awesome he went beyond and above. I appreciate the customer service and communication .

Likely to Recommend

Repair Quality

Customer service on point. Mark went over and beyond

Customer Service

Returned Clean

My Experience

This is the only body shop I’ll use for my car repairs. They are always reliable, professional, helpful, and efficient. My car looks great!

My Experience

Very nice people. Kept me informed the whole way. Car looks great.

Likely to Recommend

Repair Quality

Very nice staff. Car looks great.

Customer Service

Returned Clean

Likely to Recommend

Oh absolutely! And we would suggest point of contact being Mark because he is a truly exceptional person and wants to make sure you are completely satisfied with the work done.

Repair Quality

We were completely satisfied with the work done at Classic Collision. We had great communication and it felt like the folks taking care of us cared for us personally. You have a great team working for you. Mark is excellent and really intuitive with customer's needs. Thank you so much for repairing this mess beyond all of our expectations!

Customer Service

We loved the text message updates and the personal care Mark took to ensure we were happy. He went way above and beyond make this repair perfect for us.