Classic Collision Elmore Rd

4.8 (554reviews)
94%
4901 Elmore Rd,  Memphis,  TN  38128

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Memphis, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volkswagen; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (554)

Likely to Recommend

Repair Quality

Excellent work. Fast service and they kept me updated throughout the whole repair process!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The e

Customer Service

The entire staff that I came in contact with was very nice and helpful. I loved how Classic Collision kept me up to date on the repair of my vehicle. I was pleased with the work. My vehicle looks brand new. I love it!

Returned Clean

My Experience

Kept me informed of the progress! Very nice, polite, and professional.

Likely to Recommend

Repair Quality

They were very quick and efficient. Kept me informed the whole time. Great work. Looks like I wasn’t even in an accident!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The staff was very friendly, knowledgeable, and kept us updated about progress on our vehicle. Classic Collision has earned an customer.

Customer Service

Great service

Likely to Recommend

Repair Quality

Great service! Buddy Thank you!!!

Customer Service

Returned Clean

My Experience

The entire experience was great and easy. The staff was helpful and friendly. They kept me updated often. They finished the job ahead of schedule. Thank you.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

You guys were great. Highly recommend you

Customer Service

Returned Clean

My Experience

I am completely satisfied with the work that was completed on my Audi. Buddy did a phenomenal job and kept me updated during the process. He made sure I was satisfied with the outcome. I really appreciated his professionalism. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job. Car looks brand new

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was really excited about getting my car back and seeing if it would look like new and it did!!!! Everything was back like it should. Thank you for a great job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

There seemed to be a mistake on applying some rock protection pads, they were for another car and this held up the completion on my car.

Likely to Recommend

Extra 3% was not right.

Repair Quality

My car’s completion was delayed due to a mistake with another car needing a special part.

Customer Service

I was charged 3% to pay with a credit card and was not allowed to pay with cash. I feel that this is not fair or proper.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mark and Lori was a delight to work with... Service was timely and if ever I am in need of car service I will most definitely use them again and refer them as well...

My Experience

This was the best experience that I’ve ever had with a repair shop. The team at Classic Collision (Elmore Rd) was very professional and kept me updated on their progress ever step of the way. Thanks team for a job well done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good work. Work done timely. Personable, friendly and knowledgeable. Kept me updated on work and timeline of completion.

Customer Service

See previous comment

Returned Clean

My Experience

My Experience

I appreciated that you stayed late to receive the part and showed up early to fix it when the parts didn’t come on time.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

No comments

Likely to Recommend

Repair Quality

The back bumper is not the correct one not fitting prop not feeling the way it should

Customer Service