Classic Collision Elmore Rd

4.8 (552reviews)
94%
4901 Elmore Rd,  Memphis,  TN  38128

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Memphis, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volkswagen; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (552)

My Experience

Outstanding business and employees…a model for how to be a successful business.

Likely to Recommend

Extremely pleased with the results.

Repair Quality

I experienced amazing help and service at Classic Collison for an unusual issue with my Jeep. They were able to get a new grill for my 2009 Jeep Liberty. They really went out of the way to help me. They were so responsive with my issue of a new grill.

Customer Service

Excellent customer service.

Returned Clean

Likely to Recommend

Repair Quality

Excellent work. The techs left dirty spots on my carpet but overall my experience was Excellent!

Customer Service

Prompt and attentive to customer needs.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The blinker was out when I received and they did not check before returning the car. So I had to return the car back again. The side door has gap that you can hear air coming in while driving and I asked them to check but they did not give me any information regarding that. I called them few times after getting the car back because I had question but the person in charge was not available. They told me they would call back but they did not.

Customer Service

After getting the car back, I could not get hold of the person in charge to get an explanation and they did not call back when they said they would.

Returned Clean

Likely to Recommend

Repair Quality

Looks perfect

Customer Service

Friendly, fast and thorough

Returned Clean

My Experience

Communication was great! Also the timeline was a day early!! Staff was knowledgeable and the tech was super cool guy. Will always recommend this location!

Likely to Recommend

Repair Quality

Classic collision was the best place to go to HANDS DOWN! Not only did it get done in a timely manner, but it was done before the expected date! They also washed my vehicle when they were done.. WASHED IT!!! I will forever recommend this business! Thank you classic collision for the awesome work.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Daily updates were great!Repairs finished in a timely manner..

Likely to Recommend

Already have!!

Repair Quality

They were wonderful!They gave me updates each day and I got my car back in perfect condition and in a timely manner!I hope I won’t need them again but if I do i will go right back to them.❤️

Customer Service

Wonderful experience!update each day.I will never go anywhere else!!car looks perfect😀😀

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job!!! I am completely satisfied. Adam was great at communicating and keeping me updated.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great people doing great work.

Likely to Recommend

Repair Quality

Customer Service

Great work

My Experience

The repair on the cab of my Dodge Ram looks great Thanks !!!!

Likely to Recommend

I will highly recommend CC for any body work

Repair Quality

The repair work on my dodge ram cab and windshield is fantastic

Customer Service

They kept me well informed by text on where my trk was in the shop during the process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You was faced with a challenge, but you didn't let it stop you for continuing to help me. I love the work you have done. It look brand new as I bought it. This was my first time coming to you and I am very pleased. Also, you all are very pleasant, welcoming, and understanding. I love how you kept me up to date with my car. I am very happy I came to you. I will recommend you to all people that want great work done and in a timely fashion. Great job well done. I thank you all so much.

Likely to Recommend

It still good respect.

Repair Quality

It doing awesome about my truck and your work person his name is Adam is real awesome his friendly n good respectful too.

Customer Service

Same things doing still awesome.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent customer service!

Likely to Recommend

Yes I will!

Repair Quality

We experience great customer service through the whole process

Customer Service

My Experience

Thank you for a good job and going that extra mile.

Likely to Recommend

Repair Quality

Customer Service