Classic Collision Elmore Rd

4.8 (549reviews)
94%
4901 Elmore Rd,  Memphis,  TN  38128

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Memphis, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volkswagen; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (549)

My Experience

If there was a rating 1 thru 10, I would give Classic Collision 12. Wonderful customer service, daily updates, outstanding work, turn around in 4 days. Amazing job. I would recommend this place to everyone.

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I would go higher but 10 was the best I could do

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I am very satisfied with repair

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Very Satisfied

My Experience

My car was repaired much faster than expected and the man that spoke with us was excellent!

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I’d definitely recommend them to my friends and family!

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Customer Service

My car looks great!

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Repair Quality

Mark and Lori were able to get me scheduled promptly. The initial part delivery date from Lexus was April 4th. The part ended up not coming in. The second projected delivery date was April 17th. As I understand it, Mark, made some calls and was able to get the part much earlier. I picked up my vehicle on Wednesday, April 11th. The repairs were excellent. The vehicle looks exactly as it did prior to the accident. I appreciate the excellent work, customer service and professionalism. I would definitely use Classic Collision again. As well as refer friends and family. I'm very happy with my repairs.

Customer Service

Very knowledgeable, patient, and professional.

Returned Clean

My Experience

I feel Classic Collision have wonderful customer service they kept me updated on how the repairs were going. Mark was great from beginning to end.

My Experience

Likely to Recommend

Did great body work but failed on the delivery of giving me a impression that management cared of how it looked at the end

Repair Quality

Truck was filthy on the outside & where they stood while working on the top foot prints all over the door panels, I would have expected it to be clean

Customer Service

People there were professional

Returned Clean

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Adam was fantastic

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Customer Service was great

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My Experience

My Experience

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Definitely

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They were accommodating, friendly, and did great work! Wouldn’t go anywhere else!

Customer Service

Customer service was professional and customer oriented.

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Returned Clean