Classic Collision Elmore Rd

4.8 (549reviews)
94%
4901 Elmore Rd,  Memphis,  TN  38128

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Memphis, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volkswagen; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (549)

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My Experience

Classic Collision did a wonderful job on my car and they did it in a timely manner. Thanks Classic Collision

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I was very satisfied with the level of communication received during the process and the quality of work carried out. The repairs were also completed in a timely manner.

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Excellent

Customer Service

Communication was superb… let me know each step of the process Even set up my rental for me!

My Experience

Ì was totally satisfied with Classic Collision. They worked diligently and kept me informed of the process concerning my vehicle. Mr. Wilson and staff were very courteous, friendly and polite. Great Team!!!

My Experience

Mark, if I am not mistaking, was absolutely the best! He gets a 10 out of 10 for everything! Amazing customer service, very pleasant! Thank you for your hard word.

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They did a great job! Also they gave us helpful updates on the progress the whole time

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Service not complete yet

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My Experience

Lori and Mark were extremely helpful. I am satisfied with the ongoing communication and the completed work on my Audi.

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Adam was very professional and provided me with superb customer service, outstanding repair performed by your technicians, will definitely refer you guys to friends and family. πŸ‘πŸ½πŸ‘πŸΎπŸ’ͺπŸΎπŸ’―β˜ΊοΈ

Customer Service

OUTSTANDING!!

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My Experience

The best customer service I have experienced while dealing with car repairs and timely service. Stayed informed throughout the entire process.

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The license plate holder was not installed back on the front bumper

Customer Service

Adam did explain the free on charge card prior to me picking up the vehicle.

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My Experience

Lori and Jason turned a β€œnot so fun” situation into a totally professional experience! Jason even spent time showing me what was involved and explaining how Classic went about the repair! Extremely interesting and gave me a new appreciation for the skill his team brings to the job everyday!

Likely to Recommend

Absolutely!

Repair Quality

Classic did an excellent job!!

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Everything looks like it was new. The quality of work was very good.

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Ms Lori at the front desk was friendly and Ms Danielle was very informative of how the process goes in doing the repairs.

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Already Referred A Few people

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Good Family felt Environment Made Me feel Pleased to Be A Customer Nice and fast Response Well Informed on Each Step Recommended for Fast In And Out Service Thank U

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Nice Group of People very Down to Earth

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