Classic Collision Elmore Rd

4.8 (552reviews)
94%
4901 Elmore Rd,  Memphis,  TN  38128

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Memphis, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volkswagen; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (552)

My Experience

Great Job! Thank you

My Experience

The car looks great.

Likely to Recommend

Repair Quality

Car looks great!!! Would definitely come to yo again for any repairs.😁

Customer Service

Likely to Recommend

Repair Quality

They did a very good job at communicating and the bodywork is great. It looks brand new. I would definitely recommend them for their services.

Customer Service

My Experience

The workmanship is fantastic. Might want to let the customer know at least every few days what’s going on with the car… My tech did advise us every few days but only because he is our son. But the experience was great overall 👍

Likely to Recommend

Repair Quality

The body work, panel alignment and fit especially were excellent. I would think the body check is at that shop is probably the one of the best ones in your entire organization.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did an excellent job on the repairs and kept me informed along the way. Definitely recommend.

Customer Service

Awesome. They were always polite and helpful.

My Experience

I was extremely satisfied they finished on time very courteous I would recommend them to anyone thank you buddy

Likely to Recommend

Repair Quality

Very satisfied with the service the estimated time for repair was right on time very courteous team thank you Mr Buddy

Customer Service

Customer service was wonderful

Likely to Recommend

I've already recommended it to others!

Repair Quality

Mr Buddy did an excellent job from first day to finish!!!

Customer Service

Mr Buddy answered every call & every question I had!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were very professional. I loved the texted updates.

Likely to Recommend

Repair Quality

I really enjoyed my experience with Classic Collision. They did a great job and I loved the open communication.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They kept me updated and informed on my car situation and went above and beyond fixing my 9 yr old car to a like new condition after hitting a deer.

Customer Service

All of the people I spoke to were respectful and friendly. No long wait time when I called to speak to who I needed to speak to.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great experience. Will definitely recommend you guys to anyone who needs repair work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great Customer Service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was not satisfied with the paint job on my bumper. You could plainly see scratches or chips on the bumper. If it was freshly painted those marks shouldn't be visible to my eye.

Customer Service

This is my second time using this facility. Customer service has always been great

Returned Clean

My Experience

The experience was great. Everyone was very friendly and helpful.

Likely to Recommend

Repair Quality

The professionalism of the staff was very impressive from the time I entered their doors. Everyone went above and beyond to assist and make an unfortunate situation pleasant and not stressful. The finished work was superb.

Customer Service

Returned Clean

My Experience

Great service and very nice people.

Likely to Recommend

Repair Quality

Excellent service and personnel

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service. Repair quicker turnaround than I expected.

Customer Service

Returned Clean

My Experience

Great customer service and everyone was very nice. My vehicle was fixed correctly and completely and It was ready a day earlier than was expected!

Likely to Recommend

Repair Quality

Customer service was great! Everyone was attentive and warm from beginning of the process to the end. I loved getting updates as to what was going on with my vehicle.

Customer Service

Likely to Recommend

My friend and relatives spoke highly.

Repair Quality

Customer Service

Returned Clean