Classic Collision Eugene

4.8 (1,397reviews)
95%
4110 W 11th Ave,  Eugene,  OR  97402

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Eugene, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Hyundai and Kia; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,397)

My Experience

Justin and Nancy plus the crew really went above and beyond during this transaction. This shop is absolutely amazing and has the best folks!

Likely to Recommend

Repair Quality

I had a great experience and was very impressed by the communication and workmanship!

Customer Service

The customer service was absolutely perfect from my first phone call to picking up my truck. Top notch people at the shop.

My Experience

Definitely a super great company to work with. Justen and Nancy specifically were amazing. They gave very consistent updates on the progress of my vehicle repairs and were always super friendly. Car problems are never fun to deal with (Especially when it’s not your fault) but they made the process super easy and straightforward. Thanks again to the team :)

My Experience

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My Experience

There is a few issues that need to be dealt with and my representative Justin is aware of said issues. I have total confidence classic collision will strive to perfect & satisfie. Im very pleased with my experience with classic collision and there efforts to keep my updated on the repair process of my truck. Thank you Justine and Nancy. I will most certainly recommend Classic Collision to anyone needing auto body repairs. Thank you 😊

My Experience

The communication was great and they really cared for the car. Thank yall!

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Repair Quality

Customer Service

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Repair Quality

horrible communication.

Customer Service

I had almost no meaningful updates throughout the course of this work.

Returned Clean

My Experience

Excellent work! Extremely satisfied with repairs on my F150. Everything was completed in a timely manner with daily updates .

Likely to Recommend

Definitely recommend!

Repair Quality

Great great service from start to finish. Communication was fantastic! No complaints!

Customer Service

Returned Clean

My Experience

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Customer Service

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Good work and they didn’t mess anything up- which is rare these days.

Repair Quality

Great job, fast work, friendly helpful people.

Customer Service

Friendly if not a bit overworked. Made an appointment at 9,but when I came in they had marked it down as 10:30. But they accommodated me as fast as the could so no prob.

My Experience

Very friendly, honest, with great communication.Thank you

Likely to Recommend

I am a very happy customer I will absolutely be recommending classic collision to anyone I know of who is in need of vehicle repairs.

Repair Quality

My car looked brand new on the repaired side! It was crazy to see it all fixed! Very happy

Customer Service

The customer service is top notch! I appreciate all the attention to details and the quickness to help always. Everyone there is so kind and quick to get me answers if I happened to call. Most of the time they called me before I even had a question and let me know how everything was going. The people who work here are amazing and I sincerely appreciate all the hard work they put into repairing my vehicle and helping me to not panic. Thank you!

Returned Clean

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Repair Quality

Had car over a week then had to outsource to muffler place to fix

Customer Service

Kind of just matter of fact not any above normal interaction

Returned Clean

My Experience

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Repair Quality

Great communication. Friendly service. Timely repairs. Just a very positive experience

Customer Service

Returned Clean

My Experience

I appreciate your communication, professional, and flexibility. Nancy was especially helpful. Thanks again.

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Repair Quality

Amazing service. Michael and Nancy were great!

Customer Service

Returned Clean

My Experience

Great job.

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Customer Service

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Repair Quality

Great service all around 👍

Customer Service

Returned Clean

My Experience

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Returned Clean

My Experience

Excellent work and outstanding communication about the status of the repair

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