Classic Collision Eugene
In operation 43 years, 5 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Eugene, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Nissan, Hyundai and Kia; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Our car looks like new again. Thank you.
Likely to Recommend - 5.0/5.0 -
We will recommend to all
Repair Quality - 5.0/5.0 -
You cleaned the inside of the car this was not part of the repair. You went above and beyond. The car looks perfect. Thank you
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Everything went smoothly, even with the rental car delivery.
Repair Quality - 5.0/5.0 -
The car looks great! We appreciate the beautiful hatch door in the back.
Customer Service - 5.0/5.0 -
The front desk lady is really nice and helpful. The estimator did a good job too.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You are awesome! This, unfortunately is the 3rd time I have had to use you. The service has been excellent every time. Nancy is the best. She always explains everything well. Bart kept me updated, which I appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Email and text alerts promptly and Nancy at the front desk was super friendly and great to deal with upon drop off this is our second time having to have our car repaired here and both times have been great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0 -
Nancy at the front desk was lovely and extremely helpful navigating everything. Danny was assigned to my claim however and he felt very jaded and annoyed to be working on my car. He mumbled through the walk through on a busy road and I could barely hear him. Every time he called to ask a question he acted put out and said several times “it’s just more work for me now.” And when I emailed him with questions I was left with no response unless I happened to catch him on the phone to which he would complain about more work for him.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Car looks beautiful!
Repair Quality - 5.0/5.0 -
Great communication on updates and staff was very kind
Customer Service - 5.0/5.0 -
Perfect customer service
My Experience - 5.0/5.0 -
Looks good and done earlier than expected
My Experience - 5.0/5.0 -
On time, good communication, professional work..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The receptionist was the sweetest! She took the time in explaining how everything would work with my insurance. I was also pleasantly surprised my car got washed and I think vacuumed upon return.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0 -
We are not satisfied at all with the paint on the hood. Not sure what to do about it.we don't want to leave it there for another week.we left it there for an additional week to repaint it again and repair the left door glass . Let me know what you want to do.
Customer Service - 3.5/5.0 -
Service advisor was very pleasant.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Classic Collision was very professional throughout the process. I was under a time crunch and they did everything they could to accommodate me. They were personable and friendly, and kept me informed of their progress. I got my car back ahead of schedule and it looked better coming out than it did going in. They cleaned it inside and out and it was gorgeous! Bravo!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was good. The minor repairs my car needed were completed as expected parts replaced matched the body lines. Well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs completed in good time and correctly.
Customer Service - 5.0/5.0 -
All work was completed properly communicated effectively was a good experience.